Arkansas Families First

My daughter was seen back in August it's now November and I have not been provided with my daughter evaluation which is needed to get my daughter assistance with school. I called Arkansas Family First numerous of times asking about the report, over and over I was told I will get a phone call and I never did. Today I called and was hangup on when I asked how do I escalate this issue. If I would have known this is how they do business I would have never used thier services. I had to take off work, my family used thier time to get my child to her appointment. No problem billing my insurance but it's a problem with providing me with the evaluation report I paid for. ?

Meeting with the Dr was not the issue, not meeting with my son, the patient was the issue. It took over 6 months to get an appointment to see the Dr. I was under the impression the appointment was an intake evaluation for him, instead I spent 30 minutes talking with the Dr, never once did he truly talk to my son. I paid for me to see the Dr and was sorely disappointed. If I had known this was an intake appointment for me, I would not have pulled my son away from camp and I would have found someone else. As a parent looking for resources to help her child cope, this should have been explained to me. I don't want to make a follow-up appointment if it means once again noone talks to my son. I am paying for this service out of pocket and this was not a cheap visit. We will find another resource to help with his Social Quirks, because this was not it.

Just had my assessment and the therapist was extremely nice and helpful

Dr. Benton has been a blessing to my son and my family. He has helped us navigate the Autism diagnosis both at home and at school. Highly recommend.

Everyone is awesome. The receptionist is always very polite & helpful. Both of my children go & see Paula, Dr. Holmes, Dr. Aldea & Dr. Bagley & they are all very nice & professional & great at their jobs. I would recommend them to anyone.

I send everyone that needs help to Arkansas Families First. My son has been going on and off for 7 plus years and the staff and therapists are top notch.

Is this place still in business? Submitted a new pt request for my kids a week ago and have not received a call and no one answers the phone.

Wonderful Psychologist here who truly understands working with kids.