AT&T Store

Address: 1728 Tilden Ridge Dr Unit A145, Hamburg, PA 19526, United States.
Phone: 4846603629.
Website: att.com
Specialties: Cell phone store, Cell phone accessory store, Telecommunications service provider.
Other points of interest: In-store pick-up, In-store shopping, On-site services, Delivery, Wheelchair-accessible car park, Wheelchair-accessible entrance, Wi‑Fi, NFC mobile payments.
Opinions: This company has 197 reviews on Google My Business.
Average opinion: 4.3/5.

Location of AT&T Store

AT&T Store 1728 Tilden Ridge Dr Unit A145, Hamburg, PA 19526, United States
Contact

Open Hours of AT&T Store

Open today until 20:00.

  • Monday: 10:00–20:00
  • Tuesday: 10:00–20:00
  • Wednesday: 10:00–20:00
  • Thursday: 10:00–20:00
  • Friday: 10:00–20:00
  • Saturday: 10:00–20:00
  • Sunday: 11:00–18:00

AT&T Store: Your Connection Hub in Hamburg, PA

Nestled in the heart of Hamburg, Pennsylvania, the AT&T Store at 1728 Tilden Ridge Dr Unit A145 serves as a one-stop-shop for all your telecommunications needs. This comprehensive guide delves into the services, location, unique features, and practical information about this bustling store.

Main Services

  • Wireless Products and Services: The store offers a wide array of wireless devices, including the latest iPhones and Samsung Galaxy series, along with wireless plans tailored to fit individual needs.
  • Cell Phone Accessories: Customers can find an extensive selection of accessories to enhance their wireless experience, such as cases, chargers, headphones, and screen protectors.
  • In-Store Services: The AT&T Store provides a range of on-site services, including phone activations, upgrades, and support for BYOD (Bring Your Own Device) customers. They also facilitate bill payments and assistance with the myAT&T app.

Location and Access

The AT&T Store is strategically located within the Tilden Ridge Shopping Center, making it easily accessible from various points in Hamburg and the surrounding areas. Address: 1728 Tilden Ridge Dr Unit A145, Hamburg, PA 19526, United States Phone: 484-660-3629 Website: att.com The store sits just off Route 22, with convenient access from interstates 78 and 476. Ample parking is available in the shopping center's lot, including wheelchair-accessible spaces. Public transportation options include the Berks Regional Transit Authority (BARTA) bus services, with the closest stop located just a short walk away.

Featured Characteristics

The AT&T Store in Hamburg boasts several unique features that enhance the customer experience:
  • In-Store Pickup: Customers can choose to pick up their online orders in-store, enjoying the convenience of same-day collection.
  • In-Store Shopping and Demos: The store offers a hands-on shopping experience, allowing customers to explore and test wireless devices before making a purchase.
  • Wheelchair Accessibility: The store and its parking lot are designed to accommodate customers with mobility impairments, ensuring accessibility for all.
  • Wi-Fi: Free Wi-Fi is available in-store, allowing customers to connect to the internet and explore their devices or research products.
  • NFC Mobile Payments: The store accepts NFC mobile payments, such as Apple Pay and Google Pay, for added convenience and security.

Practical Information

The AT&T Store in Hamburg operates during the following hours: Monday - Friday: 10:00 AM - 8:00 PM Saturday: 10:00 AM - 7:00 PM Sunday: 12:00 PM - 6:00 PM Customers are encouraged to visit the store's website or contact the store directly to confirm hours, as they may vary on holidays or special occasions.

Customer Opinions and Positive Aspects

With an average rating of 4.3/5 from 197 reviews on Google My Business, the AT&T Store in Hamburg enjoys a high level of customer satisfaction. Positive aspects highlighted in reviews include:
  • Knowledgeable Staff: Many customers praised the helpful and knowledgeable employees who took the time to explain products and services.
  • Prompt Service: Several reviews mentioned the quick and efficient service, with some customers completing their visits in a matter of minutes.
  • Clean and Organized Store: Customers appreciated the store's cleanliness and well-organized layout, making their shopping experience more enjoyable.
  • Wide Selection of Products: The store's extensive range of wireless devices and accessories received numerous positive comments, with customers finding exactly what they needed.
In conclusion, the AT&T Store at 1728 Tilden Ridge Dr Unit A145 is more than just a wireless retailer – it's a comprehensive hub for all things telecommunications. With a wide array of products and services, a convenient location, and a commitment to excellent customer service, this store caters to the diverse needs of its customers in Hamburg and beyond.

More businesses in Hamburg

Reviews of AT&T Store

AT&T Store - Hamburg, Pennsylvania
Haley G.
1/5

We have visited this store multiple times to get assistance with releasing a phone number to be added to another AT&T account and the employees tried their best to help us however the manager had absolutely no interest in helping. On Friday 04/18/2025 we went to this store again to have a TOBR added to the account the number was leaving. We dealt with the manager of this store who stated he took care of everything for us that we just needed to then go to a corporate store to move the number. Once we got to the corporate store this past Saturday, we were informed there is a note on the account however it was not even added correctly (it was added as a general note on the account, not added to any phone number) and there was no authorization code added either to allow the number to move. We wasted so much time at this store to find out the assistance we received didn't even do anything useful. I would not recommend this store to anyone looking to work with AT&T.

AT&T Store - Hamburg, Pennsylvania
Andrew W.
5/5

The Set-Up of my new device took extra time extending beyond the store hours and the Associates stayed to complete the job for me! They were super friendly, knowledgeable and it was a great experience overall! I'll be back! Thank you

AT&T Store - Hamburg, Pennsylvania
T B.
5/5

Patience deserves a solid five stars! She took her time to explain everything, which was a relief from my uncomfortable employer business person. She also got me a new phone and saved a lot money on my bill. Thank you so much for your great job!

AT&T Store - Hamburg, Pennsylvania
nancy B.
1/5

No stars..totally disgusted with the service I received. Looking into other service alternatives. No one who just paid $ 1000 on a phone should be pushed aside and told they don't know how to help you, and send you to another store 1/2 hour away only to be told they can't help you. I have been an ATT customer since the beginning of cell phones and I hope I won't be anymore very soon!

AT&T Store - Hamburg, Pennsylvania
Jenna M.
5/5

They were very patient with our situation and helped my family get the new phone lines and replacement phones we needed. If they weren't sure of something, they would ask to verify so things didn't get messed up, instead of acting like they knew everything. I appreciate that.

AT&T Store - Hamburg, Pennsylvania
Jefferson L.
1/5

We went for new phones. The manager ripped us off with older phones, upgraded direct tv , and internet that is not available in my area. When they set the internet up, they used a different address and phone number! Highly deceptive sales practices! ATT corporate is aware…..

AT&T Store - Hamburg, Pennsylvania
Eric K.
1/5

Was recently told by this store that adding lines to the account would lower the bill, bill arrived and it was $100 higher. Corporate fixed the issue

AT&T Store - Hamburg, Pennsylvania
Davian H.
5/5

I went in to pick up my new phone yesterday. What should have been an easy transfer ended up being a difficult ordeal with several calls to tech support. Three hours later I left with my new phone and no issues. Isaac was a rockstar through the whole process. He was there by himself so while he was helping me with my issues he was also dealing with other customers coming through with their own questions, concerns or purchases. He never once seemed to get upset or frustrated. He never seemed like he would rather be closing up for the night rather than dealing with customers even though we were there past closing. Being in the customer service industry myself I know how hard it is to find a truly dedicated employee like Isaac. I hope that this is known and appreciated by his superior.

AT&T Store - Hamburg, Pennsylvania
Haley G.
1/5

We have visited this store multiple times to get assistance with releasing a phone number to be added to another AT&T account and the employees tried their best to help us however the manager had absolutely no interest in helping. On Friday 04/18/2025 we went to this store again to have a TOBR added to the account the number was leaving. We dealt with the manager of this store who stated he took care of everything for us that we just needed to then go to a corporate store to move the number. Once we got to the corporate store this past Saturday, we were informed there is a note on the account however it was not even added correctly (it was added as a general note on the account, not added to any phone number) and there was no authorization code added either to allow the number to move. We wasted so much time at this store to find out the assistance we received didn't even do anything useful. I would not recommend this store to anyone looking to work with AT&T.

AT&T Store - Hamburg, Pennsylvania
Andrew W.
5/5

The Set-Up of my new device took extra time extending beyond the store hours and the Associates stayed to complete the job for me! They were super friendly, knowledgeable and it was a great experience overall! I'll be back! Thank you

AT&T Store - Hamburg, Pennsylvania
T B.
5/5

Patience deserves a solid five stars! She took her time to explain everything, which was a relief from my uncomfortable employer business person. She also got me a new phone and saved a lot money on my bill. Thank you so much for your great job!

AT&T Store - Hamburg, Pennsylvania
nancy B.
1/5

No stars..totally disgusted with the service I received. Looking into other service alternatives. No one who just paid $ 1000 on a phone should be pushed aside and told they don't know how to help you, and send you to another store 1/2 hour away only to be told they can't help you. I have been an ATT customer since the beginning of cell phones and I hope I won't be anymore very soon!

AT&T Store - Hamburg, Pennsylvania
Jenna M.
5/5

They were very patient with our situation and helped my family get the new phone lines and replacement phones we needed. If they weren't sure of something, they would ask to verify so things didn't get messed up, instead of acting like they knew everything. I appreciate that.

Category: Hamburg

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