Allison Leimone
1/5
I still have awful nightmares about the way the staff and management treated me here. I’ve been severely traumatized and have ptsd from the stress I experienced living here.
There are so many things I could say about why I’m rating this place 1 star that I don’t know where to begin. From serious safety issues such as mismanagement of resident/patient medication, to misplacing client property, as well as abusive and ableist staff that not only failed to address bullying between residents, but also bullied the residents themselves; this place is a mess. It likely won’t change because the owner is a bully herself. The bad attitudes roll down from the top and create an environment that is anything but healing.
I was *forced* out, literally onto the street, because the staff decided I was difficult for asking questions about their rules and because my autistic traits made me a target for bullying within the house. I saw multiple severely mentally Ill people walk out in the middle of an episode (legit talking to people nobody else could see) and the staff just let them. Treated it as a voluntary discharge.
They don’t care about the insane turnover rate because the number of people competing for each bed is so high they can literally replace people in a few hours. They don’t actually care about the patients, they care about the money the state insurance pays them and they struggle to do the bare minimum with those funds. This was made obvious when the owner showed up everyday in a well maintained Mercedes Benz, but the vans used for group transport had tags that were 2 years out of date and broke down multiple times, leaving 10 residents plus the staff stranded by the road for several hours.
I would only ever recommend someone come here as a last resort if every other residential treatment facility is full, and even then I would recommend people spend as much time as possible calling other places for a transfer while there. There were a handful of non-abusive staff members, but they were all too outnumbered to actually make a difference or intervene when other staff felt like feeding their ego at the expense of the residents.
I came here seeking shelter, safety, and healing during one of the most vulnerable transition periods of my life and all they did was traumatize me further. I became passively suicidal due to the stress because the staff seemed to treat me like no matter what I did I was in the wrong, like my best wasn’t good enough, and as though it was my fault for being “too sensitive” when I was bullied for being visibly autistic. It was so severe even the other residents noticed and said the staff were targeting me because I’m autistic. I would literally be punished, shouted at, and publicly shamed for asking questions and clarity on rules I didn’t understand. My physical health plummeted and I went from migraines once every few month to multiple migraines a week, because the staff frequently mis-managed my medication.
They didn’t just “forget” to give me medication, they would argue about it with me saying they did give it to me even though they were flat out wrong. It was easy to check because most of the prescriptions came in blister packs from salibas that allowed you to see each individual dose at a glance. They missed doses for my meds multiple times and argued about it with me. Every. Single. Time. I really wish I could figure out why the staff had so little trust/respect for their residents that they would argue over every thing, even if the staff could be/were dangerously wrong (like with my meds) they’d still get defensive and refuse to even check it for me. This put me in unnecessary pain every time they missed my meds because they would argue about it instead of just unlocking it and looking at the blister pack.
These are the same people taking tax payer dollars to provide “care” for some of the most vulnerable people in the state. This place doesn’t even deserve 1 star it should be shut down. These owners should be replaced if this home ever wants to be an actual house of healing.
