Behavioral Health Associates - Spring Hill, Florida

Mariane S.

I was a patient of Ronnie Evans for over 10 years. He had helped me so much through the years with my anxiety so much so when I relocated to Ocala I would come back to my sessions to see him monthly driving in from Ocala because I trusted him. Our last session somehow politics was brought into it and that was when I saw a different side of him. Not only was i hung up on but when I tried to call back the office a few days later after calming down they denied me from making an appointment due to a letter that was sent out from him saying he was dropping me as a patient due to him cutting back on patients. This has left me feeling so very anxious as I feel discriminated and pushed away all because of my party affiliation. So if you're a Republican please find another therapist and place that doesn't let their personal opinion on who you vote for get in the way of your medical treatment and dropped. Very cruel and unprofessional.

Laura M.

10/10 would recommend this place to someone needing help. I've had interaction in one form or another with almost all of the staff and have never had a negative encounter. The front office lady, Ana, is a gem. She's always patient, warm, friendly and professional. I've recommended this agency to family and friends and I've only ever been told how great the experience was. I've personally worked with Jim and he's an excellent therapist. He never fails to validate how you feel or acknowledge what you're struggling with, but also offers helpful tips to deal with things and help you reassess your own thinking to get a different perspective. Bottom line, I highly recommend this agency and thank all the staff for their selfless work.

Melina V.

Front desk male with an accent is extremely unprofessional. Tried to schedule an appointment for my immediate family member in crisis and was told he cannot help me that they need to take the first step themselves and call that I’m enabling them by calling for them. Not everyone’s first step looks the same, some individuals do not like to be perceived as weak especially military individuals/ Vets. So when they say they will go schedule the appointment and the actual receptionist tells you no. They should be ashamed of themselves. Support systems are vital. Extremely important, they are key in many health care situations and if you are working in the health care profession you should know that. The receptionist should not work there. I advise others to go to a therapist office where they are cared for as a human being the second the phone is answered.

Karmyn C.

Made a phone call appointment with Dr Evans during my lunch break at work. Had canceled my previous appointments due to being in between jobs, moving homes, and dealing with family health issues. Finally was stable enough to make an appointment, time comes for my appointment and I waited for half an hour with no calls from anyone to my phone. Decided to call the office to reschedule because I had already used up most of my lunch break waiting for this appointment. Just to be told that i was a “no show” and I cannot reschedule until i pay the fee. I confirmed my appointment over email. Waited on my lunch break to be contacted for this appointment and never received a call. I am absolutely not giving this company my money for being a “no show” to a phone call appointment that I was waiting for with no contact from anyone from the office. Lady on the phone told me I canceled my last few appointments and the Dr noted in my appointment not to allow me to reschedule this appointment until I pay the no show fee. I DID NOT EVEN GET A PHONE CALL!! I gave the doctor thirty minutes before I called the office to find out what’s going on with my appointment. I gave you thirty minutes because I understand, some times doctors run behind or run late. Was I supposed to be impatient and call as soon as I did not receive a call from the doctor exactly at my appointment time? My apologies for giving you the benefit of the doubt. No longer interested in rescheduling or receiving any type of care from this facility and their careless doctors. Thanks

Dennis R.

I was just rudely dropped for similar reasons as discussed here with by others. While Ron is a nice guy, the way I was treated by his staff was geared more toward their bottom line and not my well-being. I should have looked here on google before I spent any money. Ron isn’t a very effective therapist either but I was giving him the opportunity to see where it would lead. But because I had to cancel a couple times due to vacations and getting Covid, I was not deemed important enough to continue. I guess we will never know if he could have helped me or not. I even spoke to him directly to voice my concern and all he did was state policy. No genuine concern to help. My recommendation to anyone looking... go elsewhere.

Austin B.

Downright Negligent girlfriend confirmed phone appointment for Dr Evans and when he didn’t call her, she’s worked in two Doctors office in the last three years so she tried giving him the benefit of the doubt and gave him 30 minutes that he might be running late. she called the office to see what the issue was and why he didn’t call. They informed her she would have to pay a cancellation fee because he didn’t call, if she wanted to receive care from that facility. Horrible practice what kind of doctor makes their patients pay for the Doctor forgetting about them should be ashamed of yourselves

Eulaila L.

Made an appointment with ronnie Evans (I had wanted to schedual with another therapist by they had me schedualed only with him), and was told to fill out an intake form before the appointment. I had, but when the time came I was never called for a telehealth appointment. 30 minutes later I call them. Left a message. When they picked up another hour later they said they did not have my intake form and preceded to be very rude. "You didnt do it right" or "did we say to do that" in an annoyed tone when all i did was complete the info they sent and was trying to figure out the issue. Not at all proper attitude or decorum for mental health work. So I had to miss my therapy appointment because they apparently lost my paperwork, then tried to turn it around on me, and they'll probably charge me for a late cancellation fee too even though they had misplaced my paperwork

Do not recommend

Stacey B.

I can not even put into words how I feel about Dawn. She is the absolute best person I found to help my Daughter. I'm truly forever grateful for her. We are quickly approaching our 1yr anniversary with Dawn and I couldn't imagine where we would have been if it wasn't for her guidance and counseling. My Daughter was struggling with more than I could comprehend and to look back on this past year it's just truly amazing how she has came so far. Dawn has not only counseled my Daughter but also guided me along this process. She always went out of her way to make sure the proper resources were given to us. She truly found her calling and such an angel. She talks with much sincerity and you know she cares with her whole heart as she is crying with you, instead of just watching you cry. I wanted to write this for a long time now and hesitated writing because nothing I can say feels like it's good enough for her. She's simply amazing and such a wonderful gem for Hernando county. I only wish everyone else was as incredible as Dawn, maybe more adults and children would get the help they need. Dawn, we love you and thank you for everything you have done for us from the bottom of my heart.