Bright Horizons at Palo Alto + Back-Up Care - Palo Alto, CA

Tiffany Fowler

I brought my 16MO and 3YO to this location for 3 days of back up care and had a wonderful experience.

Emily, who works front of house, was professional, friendly, and communicative.

The teachers were SO on top of things, communicated well with me during drop-offs and pick-ups, and demonstrated care for both me and my kids.

I will put my kids back in this facility in a heartbeat.

Bonus: low ratios, y'all! It's not a guarantee, but my 3yo was 4:1 and my 16MO was 3:1 or 4:1! Doesn't get better than that!

Stephanie Leonard

Our kindergartener attended this back-up child care center when her school was closed. I couldn't speak more highly of the experience. She said she had an 'AWESOME' time, was sad that I picked her up before their closing time, and asked when she could go back. I thought the staff was exceptionally welcoming, engaged, and safety-conscious. The facility has a ton for the children to do. I also saw the preschool group and all the children looked very happy and busy with activities.

Kristina Rucker

My daughter has been attending this daycare as we transition from our mat/paternity leave. My daughter is so happy to be there every morning and when I pick her up she is always smiling. The ladies who run the premises are super sweet and helpful. Overall I am so pleased I was able to start my daughters daycare journey here.

Olga Gomzhina

My 6 y.o. daughter likes it in here. Perfect for occasional drop-off, teachers are very professional, kind and friendly. Front desk is very respectful and caring too!
Great food, climbing wall, lots of crafts and other fun activities. Thanks for taking such a good care of my girl!

Sasha Creations

Worst back up day care experience ever. Wanted child care during business hours. The nannies wanted to go early so they cut our time that we pre paid for. Needed for 8 hours. Paperwork to get a 10 year old in was 3 hours long. She wasn’t allowed in till we give her daily menu and poop time and quantity and the exact date she was toilet trained etc. you get the gist. Not using them again.

Annie Berens

We have used Bright Horizons at Palo Alto for backup care numerous times, and my girls always have a great time. The facilities are always inviting and clean, and the staff are very professional. Would recommend!

Ali Asghar

Care givers are great, place is a bit small to my liking. Don't like that they offer video games for certain age group also.

Alyson von der Esch

All three of my chicken love the bright horizons backup care in Palo Alto! We have tried a few other back up care options and this is by far the best! It's completely out of our way but we make a point to send the kids there because it's so fantastic. The teachers are so kind and accommodating. The facility is beautiful and the kids never want to leave! I'm so happy we found this option, it's so helpful when we need back up care!