Burger Physical Therapy - Grass Valley, California

Teresa Toledo

I've got to give a shout out & rave about Grass Valley Burger Therapy! They are so caring, compassionate & knowledgeable. Not only do they provide excellent care, the wealth of information & education about ones rehab is beyond superior. Having had neck surgery back in August 2023, which included fusion of 5 discs in my beck & a metal plate w/screws, they have provided my care, exercises, soft tissue work & helping me regain my strength along with movement. Frank has been so caring, gentle with my rehab, I highly recommend visiting the GV Burger PT. The entire office staff is very caring, understanding and accommodating. Every member of this facility wants what is best for their patients. Nevada Co. community is very lucky to have such a place to offer a wide range of care. Keep up the wonderful work.

Mary Pickett

I had a knee replacement. All the Burger staff were friendly, encouraging, and efficient, especially Patricia, who was the person I worked with most. She came up with a number of exercises that were fun (well, almost) that allowed me, on my last visit to walk out without pain and the confidence to give up my cane. While I am glad to be doing so well, I actually miss my visits at Burger Physical Therapy! Thanks so much!

Katie S

Worst physical therapy experience I have ever had. Showed up for my first appointment on time, was seen 15 minutes late. Sat down with the PT and she didn't even look at the paperwork I had just completed, but began asking me the questions directly. OK, that's fine. She then evaluates my range of motion and pain points and I guess determines what's most likely going on. At this point, I've been seen for all of 10 minutes. I sit back down with her and another patient comes in, she then see's the other patient and asks me to review this at home exercise packet (definitely not more of 5 minutes is needed for this) while she helps the woman that just came in. I figured, it would be a short amount of time with the other lady and she'd get right back to me. Nope, she proceeds to sit with this other woman and shows her how to put a brace on and adjust it for 25 minutes. Finally, I think, I'm now going to get to actually be seen. Maybe a little ultra-sonic massaging, tens machine therapy, anything....NOPE. Someone else had come in and was waiting during the time she was helping the other lady with the brace. I'm thinking maybe they have scheduling issues as it appears their is only 1 PT person for all the patients? All she did was come over, go verbally over the take home exercise packet in less than 5 minutes and then dismisses me. I was seen for literally 15 minutes and was there for a 70 minutes. Can't wait to see what they bill my insurance. Let me just say, I was thoroughly irritated when I left and do not plan on going back. Very unprofessional and totally rude. I left work early for this appointment as well. It was like my time was not valued but ironically they have this Cancellation & No-Show policy that states "Our therapist's and patient's time is valuable and appointments are in high demand...", I think they mean only the therapists time is in high demand.

My advice, steer clear of this place.

Tim Smith

What a joke. Wife was supposed to have 6 appointments here... Out of those 6, 3 of them she showed up and the office was closed and no one was there. Then, to top it off, they entered her information wrong as a Workman's Comp claim when she never said it was, and now want HER to call insurance and fix it so they get paid.

Nope.

C Mccoy

Don’t waste your time and money at this place.

Rooke Wiser

burger

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Rachel Ramey

snoopyt69