Catawba Valley Psychiatric Services

Address: 1120 Fairgrove Church Rd SE #12, Hickory, NC 28602, United States.
Phone: 8283262828.
Website: catawbavalleyhealth.org
Specialties: Psychiatric hospital.
Other points of interest: Wheelchair-accessible car park, Wheelchair-accessible entrance, Wheelchair-accessible toilet, Toilet, Appointments recommended, On-site parking.
Opinions: This company has 18 reviews on Google My Business.
Average opinion: 4.1/5.

Location of Catawba Valley Psychiatric Services

Catawba Valley Psychiatric Services 1120 Fairgrove Church Rd SE #12, Hickory, NC 28602, United States

Open Hours of Catawba Valley Psychiatric Services

Open today until 17:00.

  • Monday: 09:00–17:00
  • Tuesday: 09:00–17:00
  • Wednesday: 09:00–17:00
  • Thursday: 09:00–17:00
  • Friday: Closed
  • Saturday: Closed
  • Sunday: Closed

Introduction

Catawba Valley Psychiatric Services, located at 1120 Fairgrove Church Rd SE #12, Hickory, NC 28602, is a dedicated mental health facility committed to providing high-quality, comprehensive psychiatric care to the residents of Catawba Valley and the surrounding areas. This facility is part of the Catawba Valley Health System, a non-profit organization focused on improving the health and well-being of the communities it serves.

Main Services

  • Psychiatric Evaluation and Treatment: The primary service offered at Catawba Valley Psychiatric Services is psychiatric evaluation and treatment. Their team of experienced professionals, including psychiatrists and nurse practitioners, provides thorough assessments and develops personalized treatment plans tailored to each patient's unique needs.
  • Medication Management: The facility offers medication management services to help patients manage their mental health symptoms effectively. They monitor patients' progress and adjust medications as needed to ensure optimal outcomes.
  • Therapeutic Services: In addition to medication management, Catawba Valley Psychiatric Services also offers therapeutic services, such as individual and group therapy, to help patients develop coping strategies, improve interpersonal relationships, and enhance overall mental well-being.
  • Electroconvulsive Therapy (ECT):b> For patients with severe mental health conditions that do not respond to medication or therapy, the facility offers Electroconvulsive Therapy (ECT) as an alternative treatment option. ECT is a safe and effective procedure that can help reduce symptoms of depression, mania, and other psychiatric disorders.

Location and Access

The facility is conveniently located in the St. Stephen's Square shopping center, on the intersection of Fairgrove Church Road and 17th Street SE, in the St. Stephens neighborhood of Hickory, North Carolina. This location offers easy access to public transportation, with the Hickory Metro Bus Station situated just a short drive away.

For patients who prefer to drive, the facility provides ample on-site parking, ensuring that visitors have a convenient and accessible space to park their vehicles. The parking lot is well-lit and wheelchair-accessible, with designated spaces for disabled parking.

Featured Characteristics

  • Wheelchair Accessibility: Catawba Valley Psychiatric Services is committed to providing a welcoming and accessible environment for all patients. The facility is wheelchair-accessible, with a ramp leading to the main entrance, wide doorways, and an elevator to access upper floors. Additionally, there are wheelchair-accessible restrooms available for use.
  • Appointments Recommended: While walk-ins are accepted, the facility encourages patients to schedule appointments in advance to ensure timely and efficient care. Appointments can be made by contacting the facility's main number or through their patient portal.
  • On-Site Pharmacy: For the convenience of their patients, Catawba Valley Psychiatric Services has an on-site pharmacy, allowing patients to fill their prescriptions and pick up medications without having to travel to another location.

Practical Information

  • Business Hours: The facility is open Monday through Thursday from 9:00 AM to 5:00 PM and on Fridays from 9:00 AM to 3:00 PM. They are closed on weekends and major holidays.
  • Phone Number: Patients and potential new clients can reach the facility by calling 828-326-2828.
  • Website: For more information about the services offered, insurance providers, and to access the patient portal, visit the facility's website at catawbavalleyhealth.org.

Positive Aspects from Reviews

Catawba Valley Psychiatric Services has received numerous positive reviews from satisfied patients, highlighting several aspects of the facility that set it apart:

  • Compassionate and Skilled Staff: Many patients have praised the facility's staff for their compassion, empathy, and expertise in mental health care. One patient noted, "The staff is wonderful, and they truly care about their patients," while another commented, "Dr. Davis is the only psychiatrist I know, and he's been with me through my worst and best."
  • Personalized Care: Patients have appreciated the personalized and tailored approach to treatment, with one reviewer stating, "They take the time to get to know you and your needs, and they create a treatment plan that works for you."
  • Clean and Welcoming Environment: Several patients have commended the facility for its clean, well-maintained, and welcoming environment, making it a comfortable and safe space for patients to receive care.
With an average opinion rating of 4.1/5 from 18 Google My Business reviews, Catawba Valley Psychiatric Services has established itself as a trusted and valuable resource for mental health care in the Catawba Valley region. Their commitment to providing comprehensive, personalized, and compassionate care sets them apart and enables them to make a positive impact on the lives of their patients.

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Reviews of Catawba Valley Psychiatric Services

Catawba Valley Psychiatric Services - Hickory, North Carolina
Amanda C.
5/5

Dr. Davis is the only psychiatrist I know and he's been wirh me through my worst and best. It's hard to feel comfortable around people and open up about things that are deep down inside. I was able to do that with him. He is going to be missed.

Catawba Valley Psychiatric Services - Hickory, North Carolina
Marissa M.
1/5

Dr sent a referral back in Feb. Never heard from them. Called and they said to refer back to my PCP called my PCP and they resent the referral and then they tell me for this referral we aren’t accepting new patients. 🤦‍♀️ like I’ve just gotten to the point in my life where I have time to take care of my mental health. I’ve been suffering from severe PPD and desperately need to get in with someone. And this is what they tell me after telling me to contact my Dr instead of saying the first time they aren’t accepting new patients. Will literally never go here and the person answering the phone is 1000% unprofessional.

Catawba Valley Psychiatric Services - Hickory, North Carolina
Haley
1/5

Unfortunately I did not get the opportunity to see their talented doctors because of their gloriously illl tempered secretary. Thank you Lee Ann Kelly for that terrible experience. From the moment I walked in I felt like I was chewed out and a thorn in her side since we arrived 10 minutes late. It felt like she wanted it to be an issue to check our Temps. It wasn't for me bit felt like I'm just inconveniencing her. Then when I said I forgot my paperwork but had my insurance card. She goes "she called you yesterday and told you what to bring." If this is how mental services and help are given its no wonder no one wants to seek help. When I told her we wouldn't be rendering their services after that lovely display and asked for a slip to send to school for my child that she wouldn't give me one. She had to ask. I felt like you were just hateful to me and rude af the least you could do just Give us a slip without any hassle.And I proceeded to call my doctor and tell them I will never be going to that office unless the doctor wants to come out the parking lot get me cause I do not want to deal with That office staff if I have to deal with Leanne Kelly ever again. Best of luck to anybody who wishes to go there for mental Healy help.

Catawba Valley Psychiatric Services - Hickory, North Carolina
Meranda R. (.
5/5

I have been going to this office for 13 years and it's the best. They are always friendly and willing to work with you when it comes to missed appointments. Dr. Myles is also the best.

Catawba Valley Psychiatric Services - Hickory, North Carolina
Moody C.
1/5

Told me they're not accepting new patients. At least this place will answer the phone.

Catawba Valley Psychiatric Services - Hickory, North Carolina
Connie K.
5/5

Very organized, friendly,no long waiting for appointment ,knowledgeable ,very good experience.Dr Munoz has an awesome personality.I am very confident in him and the staff here.

Catawba Valley Psychiatric Services - Hickory, North Carolina
Robin L.
5/5

This office has a great staff! Incredible Doctors! ! I love Dr. Munoz! He listens n he cares about his patients!

Catawba Valley Psychiatric Services - Hickory, North Carolina
Gabe S.
5/5

Had a great experience here, everyone is professional. Dr. Davis is extremely down to earth and really takes time with you.

Catawba Valley Psychiatric Services - Hickory, North Carolina
Amanda C.
5/5

Dr. Davis is the only psychiatrist I know and he's been wirh me through my worst and best. It's hard to feel comfortable around people and open up about things that are deep down inside. I was able to do that with him. He is going to be missed.

Catawba Valley Psychiatric Services - Hickory, North Carolina
Marissa M.
1/5

Dr sent a referral back in Feb. Never heard from them. Called and they said to refer back to my PCP called my PCP and they resent the referral and then they tell me for this referral we aren’t accepting new patients. 🤦‍♀️ like I’ve just gotten to the point in my life where I have time to take care of my mental health. I’ve been suffering from severe PPD and desperately need to get in with someone. And this is what they tell me after telling me to contact my Dr instead of saying the first time they aren’t accepting new patients. Will literally never go here and the person answering the phone is 1000% unprofessional.

Catawba Valley Psychiatric Services - Hickory, North Carolina
Haley
1/5

Unfortunately I did not get the opportunity to see their talented doctors because of their gloriously illl tempered secretary. Thank you Lee Ann Kelly for that terrible experience. From the moment I walked in I felt like I was chewed out and a thorn in her side since we arrived 10 minutes late. It felt like she wanted it to be an issue to check our Temps. It wasn't for me bit felt like I'm just inconveniencing her. Then when I said I forgot my paperwork but had my insurance card. She goes "she called you yesterday and told you what to bring." If this is how mental services and help are given its no wonder no one wants to seek help. When I told her we wouldn't be rendering their services after that lovely display and asked for a slip to send to school for my child that she wouldn't give me one. She had to ask. I felt like you were just hateful to me and rude af the least you could do just Give us a slip without any hassle.And I proceeded to call my doctor and tell them I will never be going to that office unless the doctor wants to come out the parking lot get me cause I do not want to deal with That office staff if I have to deal with Leanne Kelly ever again. Best of luck to anybody who wishes to go there for mental Healy help.

Catawba Valley Psychiatric Services - Hickory, North Carolina
Meranda R. (.
5/5

I have been going to this office for 13 years and it's the best. They are always friendly and willing to work with you when it comes to missed appointments. Dr. Myles is also the best.

Catawba Valley Psychiatric Services - Hickory, North Carolina
Moody C.
1/5

Told me they're not accepting new patients. At least this place will answer the phone.

Category: North Carolina

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