Comprehensive Pain of the Palm Beaches - Greenacres, Florida

Joe A.

I was familiar Dr. Lenz from the Lake Worth Surgical Center. After my Doctor of 15 years retired I was referred to Dr. Lenz. My long time Doctor was great, he really took care of me. But in just one appointment with Dr. Lenz I already feel like I'm in the right place. Not only explaining how each issue affects us, but simply by understanding and being compassionate toward someone living with several chronic issues. I would recommend Dr. Lenz to anyone who is serious about their care and who is responsible enough to manage your daily life with the tools and treatments he offers and recommends. I know im in good Hands here. Thank you Dr. Lenz.

Anthony T.

Good morning, Dr. Gatz your office staff are very knowledge, professional and respectful. Every time I call due to reschedule my appointment or coming late the staff be very honest with me were can I come or not simple as that. Keep up with the good work Comprehensive Pain Team.

beenthere D.

Dr Gatz is my hero! I was suffering from RSD for years before I saw him. He has an awesome bedside manner and came to see me twice in the hospital after my surgery. People complain about waiting too long. So what when you are getting great care. He is busy but has always been there for me. The office girls are great! The only complaint I have is trying to reach the office. I can reach Dr. Gatz, but not the office. Bring a book because you will wait.
I am adding to my review 7 years later as I am still a patient at Comprehensive Pain of the Palm Beaches (which should tell you how incredible the doctors, nurse practitioners, medical assistants, physicians assistants, and the front office and back office staff is). While things have changed with the office and with Dr. Lentz heading the medical staff. It's all been for the best! The longest I have waited is no more than 15 minutes now, and instead of seeing Melissa as my ARNP I now see Gary Edman regularly and not only is he extremely knowledgeable his compassion, care, and concern for his patients is astounding! I have a medical background myself, and I am ALWAYS treated with respect based on my own knowledge. After a recent ACDF surgery, both Gary and Dr. Lentz took the time to fully assist in my recovery. I recently had trigger point injections done by Dr. Lentz relieved the constant pressure left from my new titanium disc in my neck and finally got some relief that my neurosurgeon's office could not provide.
I can't imagine ever leaving a practice where such care and concern for patients has ALWAYS appeared to me to be a number one priority for each and every staff member. Thank you ALL for your kindness, compassion, and support and for never being judgemental when I express my needs as a chronic pain patient. My needs are almost always met each month in a timely and professional manner!
If only other doctors and medical staff had the same amount of care, compassion, and concern for chronic pain patients. For we who suffer 24/7/365 from pain that oftentimes is at the top of the McGill pain index could actually learn how to MANAGE life even though we suffer so much and at times silently out of fear of being judged as "pill seekers" or drug addicts which we are NOT! Shame on the medical community for now educating future medical staff that ALL pain medications are bad and shouldn't even be given to ANYONE no matter what their condition is. Most true chronic pain patients are NOT drug addicts. They're unique people with oftentimes unique problems. WE'RE NOT ALL THE SAME!!! By limiting the care for those of us whose chronic pain can more often than not take over our entire lives and leave us wondering if life is even worth living in such agony is only causing many chronic pain sufferers to take their own lives.
If you're like me and relate to what I have gone through, then you need to make an appointment at Comprehensive Pain of the Palm Beaches! I finally have a much fuller, happier life knowing that my severe chronic pain is being controlled and if I ever need to alter or change my treatment plans I know that I am listened to and heard by the ENTIRE staff at Comprehensive Pain of the Palm Beaches. 🧡🩷💜😊.

Daphne M.

I made an appointment with Christian he was wonderful. He called me back to follow up which was great . I told him my insurance kicks in January 1 and I will wait because I could only pay half. He said no come in you can make a partial payment of 200 and we will bill the rest. When I get here Marisol would not let me be seen . She said I had to pay the entire 300 .I think that is terrible to do that to a patient . They seem very disorganized . They definitely are not on the same page. I’m in terrible pain . It’s horrible to do that to a patient. Someone says come and we can see you, then the Marisol says no we can’t. Marisol stated Christian does not have the authority to make appointments that why. Why would he do it if he could not . I guess it is good for some and not others. Marisol is very matter a fact and her body language is all wrong. She should not be dealing with patients. Marisol is the office manager , she definitely has poor customer service skills . She does not need to be the face of the office and the first person you deal with when you walk in .I know everyone has policies , but if you make a mistake you accommodate the patient , not inconvenience the patient. Marisol stated she called me to verify my insurance and I didn’t call back . It does not matter if I didnt call back . I was paying cash and was told how much I had to pay.

Melissa L. D.

First time meeting Dr. GATZ Was January 3,2022.And he took his time explaining me everything. A full hour. You never get that with a Dr. Didn't make me nervous. I can tell he does care about his patients. Plus his staff was all wonderful. By far most the best Dr I've ever been to with dealing with my back issues.

Dawn G.

Dr Bart Gatz has listened to my needs. I am more mobile and motivated. I have lost 5 pounds because I can exercise now. The staff here are so friendly and accommodating. I recommend the clinic to anybody who lives in pain and needs help.

Grant S.

This drs office has been a great place for people suffering with chronic pain until very recently. There is a new dr and pa specifically one named Gabi you really want to avoid. I don’t understand why she has such a problem with people who are suffering with chronic pain but she does. I mean why even be a PA at a pain management place if you’re not going to care or even treat someone’s pain? All the other PAs and Dr gatz is amazing but please if you care about your self stay far away from her.

Christopher B.

Melissa, Dr Gatz and the entire staff at Comprehensive Pain of Palm Beach truly care about my medical condition, are extremely knowledge in their field of medicine and are very thorough about explaining all options available to treat my condition.
I highly recommend Comprehensive Pain of Palm Beach to anyone looking for superb medical care administered my excellent people.
Thank you Melissa for caring and providing excellent service.

Chris