Florida Department of Children and Families - Daytona Beach, Florida

Address: 210 N Palmetto Ave #410, Daytona Beach, FL 32114.
Phone: 67622237.
Website: dcf.state.fl.us
Specialties: State government office.
Other points of interest: Wheelchair accessible entrance, Wheelchair accessible parking lot.
Opinions: This company has 126 reviews on Google My Business.
Average opinion: 2/5.

📌 Location of Florida Department of Children and Families

☎️67622237

⏰ Open Hours of Florida Department of Children and Families

Monday: Open 24 hours
Tuesday: 8 AM–5 PM
Wednesday: Open 24 hours
Thursday: 8 AM–5 PM
Friday: 8 AM–5 PM
Saturday: Closed
Sunday: Closed

Okay, here’s a detailed overview of the Florida Department of Children and Families, geared towards providing helpful information and a recommendation, formatted as requested:

Introduction to the Florida Department of Children and Families

The Florida Department of Children and Families (DCF) is a state government agency dedicated to protecting children and vulnerable adults, and assisting families in need. It operates under the authority of the Florida Statutes and is responsible for a broad range of programs and services designed to improve the lives of Floridians. The Daytona Beach office, located at 210 N Palmetto Ave #410, Daytona Beach, FL 32114, serves as a vital resource within the state’s network. Individuals seeking assistance can reach them at Phone: 67622237. You can also find comprehensive information on their website: Website: dcf.state.fl.us.

Specialties and Responsibilities

As a state government office, DCF’s responsibilities are extensive and multifaceted. Key areas of focus include:

Child Welfare: Investigating reports of child abuse and neglect, providing protective services, and working to ensure the safety and well-being of children.
Family Support: Offering programs and services to help families achieve economic stability, including Temporary Assistance for Needy Families (TANF), Supplemental Nutrition Assistance Program (SNAP), and housing assistance.
Adult Protective Services: Protecting vulnerable adults from abuse, neglect, and exploitation.
Probate and Court Services: Managing estates, assisting with guardianship, and providing support to families involved in probate court proceedings.
Healthcare Programs: Administering Medicaid and other healthcare programs for eligible individuals.

Location and Accessibility

The Daytona Beach office is situated at 210 N Palmetto Ave #410, Daytona Beach, FL 32114. It is committed to providing accessible services to all residents. The facility boasts a wheelchair accessible entrance and a wheelchair accessible parking lot, demonstrating a dedication to inclusivity. It’s advisable to confirm specific hours of operation on their website prior to visiting.

Public Perception and Reviews

The Florida Department of Children and Families receives a mixed reception regarding public opinion. Currently, the Daytona Beach office has 126 reviews on Google My Business, resulting in an average opinion of 2/5. While some individuals have reported exceptionally positive experiences, highlighting the helpfulness and patience of staff, others have expressed frustration with bureaucratic processes and perceived delays. The feedback suggests that navigating the system can be challenging, and that consistent, readily available support can be difficult to find.

Recommended Actions & Final Recommendation

For anyone seeking assistance from the Florida Department of Children and Families, it’s strongly recommended to begin the process by visiting their official website: dcf.state.fl.us. This platform offers detailed information about available programs, eligibility requirements, and application procedures. Furthermore, direct contact via phone at 67622237 can provide valuable guidance and clarification. Considering the reported variability in experiences, proactive engagement through the website is encouraged to ensure a smooth and efficient application process. Contacting them directly will allow you to better understand the specific support available to you and your family.

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👍 Reviews of Florida Department of Children and Families

Florida Department of Children and Families - Daytona Beach, Florida

Crazy W. C.

1/5

12-30-2024
I have been trying to login on your website and it won't let me get through this has been going on now for at least a couple of months now Needs to be fixed ASAP 😕 plus if anyone is having problems with getting there food stamps contact legal aid lawyer in Daytona Beach Florida her name is Martha she's a good lawyer

Carol G.

5/5

The staff at the Daytona Beach office ( Nova Road) are unbelievably helpful. I was amazed at the assistance they provided!! Extremely patient people!

Annie M.

1/5

I found out I was pregnant in the beginning of January and applied for Medicaid. I submitted all my necessary verifications for income and pregnancy. It’s going on the second week of March and still nothing. EVERYTIME I call they transfer me and tell me to wait 40 days. It’s been WELL over 40 days. On top of that I will wait on hold for over 4 hours. What are you people doing other than playing with underprivileged people’s health? Like a lot of these other comments say, they need to get off social media and stop stuffing their faces and gossiping and do their job. This is unacceptable and I will be filing a complaint as well as writing the state.

Patrick M.

4/5

Very helpful staff. Had to take my elderly mother for Medicaid and food stamps. This was all done on a computer. The staff stayed right there with her helping her navigate the process. Very friendly staff as well.
This was a much easier process than what I expected.

Mrs R.

1/5

Customer service is the worst. The representatives do not like to help but walk around or just be on their computers. What is the point of making an appointment if they still have you wait 40 mins and still I have to come back.

Artorias P.

1/5

I take care of my 81 year old grandmother with leukemia and have been getting benefits for years now to help her. I had to reapply back in June and getting a hold of someone on the phone is impossible. I always get the automated, "Call back later" or am on permahold. My application is in this limbo of, "being reviewed for recertification" after I was supposedly approved over a phone interview. When I tried calling the interviewer line I had on my application, I essentially got what seemed like someone's personal mailbox and was sent right to voicemail.

An absolute joke and honestly not the first time I have experienced this issue.

Cathy W.

1/5

No food stamp office answering there phones anymore you have to go in person sad
And this is no longer the food stamp office
1551 south nove road is the office now so don't waste your time going to this location

J W.

1/5

The application process has been a NIGHTMARE and has made my pregnancy extra stressful. Haven't been able to work for months due to extreme nausea/vomiting and dizziness I have no money in my account and nobody here seems to care or want to help. Everytime i call I'm told something different and I've gotten nowhere. I applied back in April did my phone interview but nobody sent me a notice or mentioned that I needed to send in proof of income so I was denied. I was told if i send the documents they would keep my case open so I did . 30 days went by and nothing.. I re applied again because the process is taking so long I'm already into 5 months of pregnancy and had to max out a credit card just to be able to afford food to eat. I spoke with the rudest lady ever today. The way she spoke to me was as if I was a liar. She had the AUDACITY to tell me that I'm only 18 weeks pregnant and that I'll stop throwing up soon and be able to go back to work . Absolutely disgusting and insensitive to my situation acting like she knows the future. Now I'm sure I won't get approved because of her attitude and her hatred towards me and I'll have to continue struggling to pay for food, bills and necessities for my baby. Thanks alot.