Goodwill Store and Donation Center - Harrisonburg, Virginia

Introduction

The Goodwill Store and Donation Center located at 2475 S Main St, Suite B-2, Harrisonburg, VA 22801, United States, is a thrift store and donation center that serves the local community and beyond. Operated by Goodwill Industries of the Valley, this store is one of many in the region that supports the organization's mission to provide job training, employment placement services, and other community-based programs.

Main Services

• Thrift Store: The store offers a vast selection of gently used clothing, furniture, household items, books, and more at affordable prices. Donated items are sorted, cleaned, and priced before being put up for sale, providing a sustainable and budget-friendly shopping experience.
• Donation Center: The center accepts donations of clothing, household items, and furniture in good condition. Donations support Goodwill's community programs and are tax-deductible. A designated area is provided for convenient drop-offs.
• Job & Training Services: Goodwill Industries of the Valley offers job training, placement services, and support for individuals with disabilities or other barriers to employment. The store's staff may include some participants in these programs.

Location and Access

The store is situated in the southern part of Harrisonburg, close to the intersection of S Main St and E Market St, in the city's South Main neighborhood. It is easily accessible from Interstate 81, via Exit 245, and is also close to the city's downtown area.

Public transportation is available via Valley Metro bus services, with the nearest stop located at the intersection of S Main St and E Market St. For those driving, the store offers ample parking, including a wheelchair-accessible space. The store's entrance is also wheelchair-accessible.

Featured Characteristics

• In-store Shopping: The store provides a spacious and well-organized shopping environment, with items categorized by type and size for easy navigation. Regular sales and special promotions are also offered.
• On-site Services: The store offers additional services such as a donation check-in area, a clothing alterations service, and a customer service desk for assistance with purchases, donations, or other inquiries.
• Delivery: For those unable to transport their purchases, the store offers a delivery service for a nominal fee. This service is available for furniture and other large items.

Practical Information

• Payment Methods: The store accepts various payment methods, including cash, credit cards (Visa, Mastercard, and Discover), debit cards, and NFC mobile payments such as Apple Pay and Google Pay.
• Store Hours: The store is typically open Monday through Saturday, from 9:00 AM to 8:00 PM, and on Sunday from 10:00 AM to 6:00 PM. However, it is recommended to check the website or contact the store for the most up-to-date hours, especially during holidays.
• Return Policy: The store offers a 30-day return policy on most items, with some exceptions. Receipts are required for returns, and restocking fees may apply to certain items.

Positive Aspects from Reviews

With an average rating of 3.7/5 from 147 reviews on Google My Business, the Goodwill Store and Donation Center has received numerous positive comments from customers. Some of the most frequently praised aspects include:

• Affordable Prices: Many customers appreciate the store's low prices, making it an excellent option for budget-conscious shoppers or those looking for a bargain.
• Variety of Items: The store's wide selection of items, including clothing, furniture, books, and household goods, is often mentioned as a positive feature.
• Cleanliness and Organization: Several customers have commended the store for its cleanliness and well-organized layout, making it easier to find specific items.
• Helpful Staff: The store's employees are often praised for their friendly and helpful demeanor, providing excellent customer service.

Additionally, customers have noted that the store's support of Goodwill's community programs makes shopping there a rewarding experience, knowing that their purchases and donations are contributing to a worthwhile cause.

👍 Reviews of Goodwill Store and Donation Center

Donna B.

1/5

Not friendly or helpful. 2 senior citizens ,one with a cast on wrist loaded and unloaded an airconditoner by themselves....the person setting prices needs thier heads examined..
I can go to roses or walmart and by most things new for the sam amount if i wait till it's on-sale...I thought Goodwill was a place to find lots of stuff cheap...go home with a pile pf things and a big smile.

Randy P.

1/5

Was a terrible place to go people not nice at all didn't say wellcome to goodwill didn't have a bathroom open for visitors no one to help people in spent 50 dollars here and had 25 dollars left i offered for a 40.00 used tv the associate to ask them if they could take less she came out and said she would check she never came back and called him to tell me no 40.00 dollars period i worked there years ago pricing goods and I know they could have taken that amount waited 15 minutes for all this is left what happened to goodwill when I orked there we had to be dressed properly not anymore it looks like we had to b dressed help people load and unload packages and the didn't even help my friend who only has one hand to load and unload his purchase he had to flip his cart over to get it out and the tv they got for free could have taken that 25 dollars and made 25 dollars and made money i I know i worked there and they charge prices all the and I bought the same tv for 20.00 so what happened miss Dawson place higher than Walmart will be my last time there

eva S.

5/5

The only thing negative is you can not try clothes on. They do, however, have a 14 days return policy.

Regina C.

1/5

I have been shopping whenever I am in the area for years. We went there today, I was very disappointed. It has usually had reasonable prices for a place that gets its items free, but not today. Ex. Suave lotion bottle for $7.99. Fragrance mist that has been discontinued and used for $7.99. I saw some other things that were overpriced. You would be able to get it at the actual store cheaper. I was so despondent that I put the few items that I had placed in the basket back and left. I heard over people mentioning the higher prices. We went and spent our money at other thrift stores in the area.

Irina M.

1/5

Very disappointed. The prices just keep rising. I don't know who does their pricing but they need a reality check! At this point I might as well go to Gabe's or Ross and buy new things for the same price. Closing the fitting rooms is another ridiculous move. I asked why they did that and they said people leave a mess in the fitting rooms and steal clothes. I've seen a messy fitting room before. Just clothing left on the bench. How hard is it to pick them up and put them back on the racks? About the stealing... I understand the concern, but your clothes are used and donated! You didn't loose much by someone taking something. They probably couldn't afford the rising pricing yall are always imposing. I now have to waste time to buy some clothes, try them on at home, and come back for a return because most clothes that I like I end up putting them back, now I have too make an extra drive to return. And the return policy is a joke. 2 weeks and even then, it's jus a store credit.. Someone is making bank with all these donations and rising prices and the people struggling and who were dependent on getting affordable items at goodwill are getting screwed.

christina S.

1/5

I’m so disappointed that they no longer allow you to try on clothes. These are used and often misshapen clothing which need to be tried on! The return policy is for store credit only which defeats the whole point of returning for me. The prices have gone up a ton as well, again Goodwill is full of very USED clothing at prices that often compare with new Gabes or Ross items. Disappointed and won’t be shopping here anymore. I could get over the higher prices if I could only try things on, come on Goodwill, you could do better.

Marty S.

1/5

Just brought two board games there and they were missing tons of key pieces. They seal the boxes with tape so I thought I would respect the seal and not open it up and check but serves me right. At least label sealed games incomplete.

Brady H.

5/5

I like to come once every couple of months look through the books and the home goods often find various styles of picture frames for great prices. I have also purchased many books for my collection here.