Homesense - Austin, Texas

Homesense: A Comprehensive Guide

Homesense is a popular department store offering a diverse range of home goods and furnishings at remarkably competitive prices. Located at 14028 US-183 Sb, Austin, TX 78717, United States, and easily accessible via 5122581974, Homesense provides a shopping experience focused on value and discovery. The store’s website, us.homesense.com, allows customers to browse a selection of products and learn more about the brand.

Specialties and Product Categories

Homesense specializes in providing a broad selection of items for the home, encompassing several key categories. These include:

• Department Store: A wide assortment of general merchandise, catering to various household needs.
• Bathroom Supply Store: A curated collection of faucets, showerheads, towels, and accessories to enhance bathroom aesthetics and functionality.
• Bedding Store: Comfortable and stylish bedding options, from mattresses and pillows to duvet covers and sheets.
• Furniture Store: A selection of furniture pieces, including sofas, chairs, tables, and storage solutions, designed to complement any living space.
• Home Goods Store: A vast array of decorative items, such as vases, candles, picture frames, and wall art, adding personality and style to the home.
• Kitchen Supply Store: Essential kitchenware, including cookware, utensils, dinnerware, and small appliances.
• Linens Store: A comprehensive range of linens, including tablecloths, napkins, and curtains, in various materials and patterns.
• Outdoor Furniture Store: Outdoor seating, tables, and accessories to create inviting and comfortable outdoor spaces.

Customers frequently appreciate the store’s ability to offer a significant variety of goods across these categories, often at prices substantially lower than traditional retailers. It's a destination for finding unique and affordable items to refresh and update one’s home.

Accessibility and Amenities

Homesense demonstrates a commitment to inclusivity and accessibility. The store features a wheelchair-accessible car park and wheelchair-accessible entrance, ensuring that individuals with mobility challenges can easily access the shopping area. Furthermore, a wheelchair-accessible toilet is available for added convenience. The store also accepts credit cards and supports NFC mobile payments, providing flexible payment options. The layout is designed to be quick visit, enabling shoppers to find what they need efficiently.

Customer Feedback and Reputation

Homesense consistently receives positive feedback from its customers, as evidenced by its 38 reviews on Google My Business. The average opinion is a commendable 4.5/5, highlighting the overall satisfaction levels. Customers frequently commend the store's organization, cleanliness, and spaciousness. Staff interactions are particularly noteworthy, with many reviewers citing the friendliness and helpfulness of the employees. Specifically, mentions of staff members like Brandy and Nil are frequently positive, emphasizing their patience and courteous service. Many shoppers note the reasonable prices and the abundance of goods available, creating a rewarding shopping experience. The store’s organization makes browsing easy, and the vast selection often leads to unexpected discoveries.

The consistent praise for the staff and the store’s atmosphere contribute significantly to Homesense’s positive reputation. It’s a place where customers feel valued and are more likely to return for future purchases. The Department store aspect, combined with the specialist categories, makes it a versatile destination for a wide range of home improvement and decoration needs. The Kitchen supply store and Bathroom supply store sections are regularly highlighted for their value and selection.

👍 Reviews of Homesense

Cynthia M.

5/5

This store has a great selection of lights, home decor, dishes, outdoor decor, and so much more. The store is very organized, clean and very spacious. The staff is friendly and helpful. The prices are quite reasonable.

Renel G.

5/5

This store is well stocked and the staff is amazing. They are super helpful and courteous. Brandy! I’m looking at you! Thanks for your patience with my complicated transactions. Nil, I see you. You guys are rock stars!! Many thanks to everyone who works here. Y’all made a positive & lasting impression on me.

Melynda C.

5/5

We were shopping in a Marshall's in Austin recently and heard about another home store called Homesense. We were pleasantly surprised with many choices, especially furniture. I live in Houston so I immediately checked to see if we had stores here....and we do! I'm checking them out soon!

Sarah E.

4/5

First time visiting Homesense and it’s like a bigger HomeGoods/TJ Maxx. Very organized and well stocked! It’s owned by the same company so similar goods but it seems more focused on furniture. However still beware because they also try to get you with opening a credit card at this store….I wish the TJX company would stop making their employees push a credit card on customers.

Trevor D.

5/5

I visited Homesense last night to browse their impressive selection of rugs. A few caught my eye, but I wanted to take my time deciding, so I took photos and went home to think it over. This morning, I returned to purchase the rug I’d chosen, which was originally priced at $299 and marked down to $249. At first, I couldn’t find it, but Gabby, Beatrice, and Jose were so kind and stopped what they were doing to help me. To my surprise, they found it—and overnight, it had been marked down again to $149! I was thrilled! Gabby, Beatrice and Jose were incredibly sweet, helpful, and patient. Their customer service was exceptional, and I’m so grateful to them for making my experience so positive. Thank you, Homesense!

Bracin K.

5/5

The store is really a fun shopping experience. It feels familiar because it's part of the TJ Maxx Marshalls group. The pricing is extremely reasonable.

Candace L.

5/5

What a beautiful well stocked and organized store!! I was not expecting so much indoor and outdoor furniture. My new favorite store!

Debi M.

4/5

As a former interior decorator, I like these types of stores a lot. Homesense is basically Home Goods on a larger scale, with way more furniture and rug options. The only reason I gave it a 4 instead of a 5 is that the upholstered goods tend to be dirtier than one would want. Unfortunately, customers do not keep their shoes off of the surfaces. Some type of protective shields would keep things nicer.

Cynthia M.

5/5

This store has a great selection of lights, home decor, dishes, outdoor decor, and so much more. The store is very organized, clean and very spacious. The staff is friendly and helpful. The prices are quite reasonable.

Renel G.

5/5

This store is well stocked and the staff is amazing. They are super helpful and courteous. Brandy! I’m looking at you! Thanks for your patience with my complicated transactions. Nil, I see you. You guys are rock stars!! Many thanks to everyone who works here. Y’all made a positive & lasting impression on me.

Sarah E.

4/5

First time visiting Homesense and it’s like a bigger HomeGoods/TJ Maxx. Very organized and well stocked! It’s owned by the same company so similar goods but it seems more focused on furniture. However still beware because they also try to get you with opening a credit card at this store….I wish the TJX company would stop making their employees push a credit card on customers.

Trevor D.

5/5

I visited Homesense last night to browse their impressive selection of rugs. A few caught my eye, but I wanted to take my time deciding, so I took photos and went home to think it over. This morning, I returned to purchase the rug I’d chosen, which was originally priced at $299 and marked down to $249. At first, I couldn’t find it, but Gabby, Beatrice, and Jose were so kind and stopped what they were doing to help me. To my surprise, they found it—and overnight, it had been marked down again to $149! I was thrilled! Gabby, Beatrice and Jose were incredibly sweet, helpful, and patient. Their customer service was exceptional, and I’m so grateful to them for making my experience so positive. Thank you, Homesense!

Bracin K.

5/5

The store is really a fun shopping experience. It feels familiar because it's part of the TJ Maxx Marshalls group. The pricing is extremely reasonable.