Integrated Neuropsychological Services

I am an ex-patient of this business. My father paid for these services for me when I was in my early teen years. I am currently in my 20s. I was enrolled into the neurofeedback sessions on the premise of certain sensory issues that I had, and depressive symptoms. The neurofeedback sessions themselves were painless, and the staff were fine. That's not what this review is about. The bottom line is that, looking back nearly a decade later, I do not believe that this service helped me become the person I am today. Many of the behaviors that were targeted during my treatment time here continued to persist throughout my adolescence (in even worse ways). It's impossible to establish any causation as to my behaviors today in relation to my treatment, as it has been such a long time since I was a patient here. However, I need to stress that it's highly unlikely that a service like this will "cure" your child. Perhaps there may be an improvement in the immediate, but there's no guarantee that will last. My experience with this center did not magically make me the successful student that I am today. It was through therapies, newfound independence, and simply maturing through time that helped shaped me. If this service was relatively affordable, I’d be a little softer. However, for the steep price of of these sessions, and the myriads of MUCH cheaper alternatives available, I believe that using the service (at least for a use case like mine) is a gigantic money sink with extremely questionable return. (As someone shooting for grad school myself: just because it sounds and looks sciencey doesn’t mean it’s substantiated enough to warrant a high price tag or suggest it will work in the way it promises.) I would discourage spectators from making an appointment. Do other things, please.

I completed their neurofeedback program in 2017 with INPS. It was absolutely amazing for my anxiety and sleep. I had tried many things for years without resolving the issues and neurofeedback resolved it completely. Life changing and could not recommend them enough. You've got to stick with it and go through the whole program - don't give up after a few sessions. There seem to be a lot of complaints about insurance, billing, or paperwork issues in many of the other reviews. I, personally, didn't experience any of that. Everyone was very nice and professional with clear communication along the way.

If I could give this place 0 stars, I would. I had heard negative things about this clinic before, but I prefer to try places out myself to make an educated opinion based on experience. To start, the front office staff where rude, they acted as though my presence was bothersome, and we were not worth their time. We felt forced into doing a $600 EEG that 1. Isn't a requirement for diagnosis and 2. Has no definitive research findings related to the specific diagnosis we were seeking. This test was not covered by insurance (we carry BCBS). When we went into speak with the physician about the results, she spent barely 15 minutes going over them. It seemed like she was reading from a script and was not able to answer any of our questions.. I work in the mental health field and I knew more than she did. She also could not explain any of the EEG results we paid $600 for! She also made us feel like our questions were idiotic and it seemed as though she had no desire to help us understand the diagnosis. Finally, after all of that, It took over 3 months to get the documentation of results. I called repeatedly and often didn't get ahold of anyone or my messages were not returned. I will say, the last front desk person I spoke to was kind and helpful. I used to regularly recommend this clinic to families as there are, unfortunately, not many in this area, but I will never again recommend this clinic to anyone. Ever.

The doctor was cold and very rude. They have no business interacting with patients. Front office staff rarely knew what was going on. My technician and counselor were fantastic and once we switched up the protocol due to negative side effects, I had good results. I highly recommend neurofeedback therapy but not here.

After 24 weeks, our daughter has great improvements. Doctors were very professionals. They take their time on explaining any questions or concerns. They also give you the pricing structure very clear.

Last March I was in a MVA and had a TBI. After months of looking, providers slapping mental health diagnosis on me, and medications that weren’t helping. I finally found Dr. Ann. She understood what I was experiencing and got me the help I needed. I am now off all medication and improving everyday. I highly recommend this place if you are looking for someone who will listen, understand and provide results.

This place is awesome! Their treatments have changed my child's life and I highly recommend them. Dr Stevens and her staff are doing great work and have expanded to Bentonville so more people can experience this healing process. Thanks to everyone at both the Fayetteville and Bentonville locations!

THEY CREATED STRESS, ANXIETY AND I AM STILL ANGRY! When I told them I wasn't interested in return visits sure seemed the attitude changed. After MANY attempts to straighten out insurance billing... they place my acct with a collection agency. My insurance company told me they approved the bill, the person that was submitting the bill didn't enter the right code number as when the evaluation was approved. I paid my co pay! I want my CO-PAY back! WAS AN AWFUL EXPERIENCE! There was little concern or care about resolving my insurance, all the time struggling to communicate, which is why I was there. I made calls to my insurance company, ones that they should have made.. according to my insurance company was a simple fix. I felt they way I was treated was CRUEL. I tried to ask for someone else to talk to... I got put in a voice recorder multiple times... NO CARE from office staff. Should be called Mind something else.