NAPA Auto Parts - Manteca, California

NAPA Auto Parts – Manteca, California: Your Trusted Automotive Resource

For motorists and automotive enthusiasts alike, NAPA Auto Parts in Manteca, California, stands as a reliable and comprehensive destination for all things automotive. Located conveniently at 840 N Main St, Manteca, CA 95336, this establishment offers a wide array of parts, supplies, and services designed to meet diverse vehicle needs. With a dedicated team and a commitment to customer satisfaction, NAPA Auto Parts Manteca is more than just a store; it’s a valuable resource for drivers and mechanics in the region.

Location and Contact Information

The store’s address is 840 N Main St, Manteca, CA 95336. Prospective customers can easily reach the location by phone at 209-823-7107. The NAPA Auto Parts website, accessible at napaonline.com, provides convenient access to product catalogs, online ordering, and store information. This website serves as a vital tool for shoppers looking to browse inventory and check for specific items before visiting the physical location.

Key Features and Services

NAPA Auto Parts Manteca offers a multifaceted approach to automotive needs, catering to both experienced mechanics and everyday drivers. Key features and services include:

• Extensive Inventory: The store boasts a substantial stock of automotive parts, ranging from filters and fluids to brake components and electrical systems.
• Expert Advice: Knowledgeable staff members are readily available to provide guidance and assistance, helping customers identify the correct parts for their vehicles.
• Convenient Services: Customers can take advantage of several convenient services, such as kerbside pickup, delivery, and in-store pick-up, streamlining the purchasing process.
• Same-Day Delivery: For those in urgent need of parts, same-day delivery options are often available.
• Accessibility: The store features a wheelchair-accessible car park, ensuring accessibility for all customers.
• Payment Options: A variety of payment methods are accepted, including credit cards, debit cards, and NFC mobile payments, providing flexibility for shoppers.

Customer Feedback and Reputation

NAPA Auto Parts Manteca consistently receives positive feedback from its clientele. Currently, the store maintains 107 reviews on Google My Business, with an average rating of 4.2 out of 5 stars. These reviews highlight the exceptional service provided by staff members, particularly an individual named Gill, who is frequently praised for his helpfulness and dedication. Customer testimonials consistently describe Gill as going ‘above and beyond’ to assist shoppers, shaping a reputation for personalized and attentive service. The store's commitment to customer satisfaction is clearly evident in this feedback. The emphasis on staff like Gill underscores the importance of knowledgeable and friendly personnel in fostering customer loyalty.

Additional Points of Interest

Beyond its core offerings, NAPA Auto Parts Manteca provides a range of additional amenities to enhance the customer experience:

• In-store Shopping: Customers can browse and purchase parts directly within the store.
• On-site Services: The store offers various on-site services to further assist customers with their automotive needs.
• Quick Visit: The store is designed to facilitate quick visits for common parts and supplies.

Overall, NAPA Auto Parts in Manteca, California, presents itself as a well-equipped and customer-focused automotive retailer. Its convenient location, comprehensive inventory, and commitment to providing exceptional service make it a preferred choice for drivers and mechanics in the area. The positive customer feedback, particularly regarding the dedication of staff like Gill, reinforces its standing as a valuable community resource.

👍 Reviews of NAPA Auto Parts

Alita T. K.

5/5

This review is mainly based on one individual, Gill. He is the most helpful and nicest person! He went above and beyond to help me. For that reason alone I would definitely recommend this location. If Napa management see this, give Gill a raise or bonus!

Adriana M.

3/5

I was looking forward to reading Napa auto parts… for the price and nostalgia for our 1992 suburban. Ordered online with a 30 minute pick up expectation. After completing purchase, pick up changed to next day. Called the store to confirm my order/ETA. They could not be bothered to even ask my name, but promised me 8am my order would be ready for pick up. I called around 11am to confirm my order again, told to call later, order not ready and possibly waiting until Monday. Unacceptable. Waited for manager/delivery associate on duty (who by the way deserves a raise and promotion for being the manager on the weekends. Eddie swapped delayed items for in stock items and we moved on to do our tune up. Thank you Eddie for your help.
Keep you all posted on the actual results. Turns out most of her replacement parts have been from NAPA

Rosa S.

5/5

Great service gave me a lot of information for the part I needed, and although he wasn’t able to get the part for me, he gave me the part number and told me where I could get it.

Thinking I.

1/5

Only go if you can deal with someone with parts knowledge. My last visit was horrible, I received parts that were used and had an Incompetent parts runner tell me about parts and auto diagnostics that I knew more about than him. The parts runner had claimed to have been there about 8 years yet he didn't know what he was talking about. I'm guessing the parts runner was placed in the parts sales position just because he had been there 8 years. I have no clue why anybody would place someone without knowledge in the parts sales position.

Adriana M.

5/5

They always get the parts right. Only down side is some parts take a long time to arrive, and make sure to double check your parts before leaving- sometimes the parts are used/returns.
They are also very good about fixing this issue, warranty exchanges and regular exchanges. They are also very kind at this location. And accurate on getting correct parts

AJ H.

4/5

Got me the parts I needed good place

Odie M.

4/5

Really wanted to rate it at 3 stars due to a very limited inventory in the store but the counter person went out of his way to help me look for the part I needed and answer all my questions.
Parking is not ideal. It's shared with two other businesses. One being a lawnmower parts and repair and they have several mowers in their portion of the lot and their clients usually tow large utility trailers.
Overall A for customer service effort but Its an older store that doesn't really entice you to look around and shop for more than what you came for.

Steve B.

4/5

Had a problem with a car battery purchased at a different Napa.
The guys here were very professional and did everything they could to help.
Kudos to them.

mary M.

5/5

Best customer service ever, every one of the employees are so nice and helpful. But There’s one in particular, his name is Angel always with nice attitude and a smile on the face!

Alita T. K.

5/5

This review is mainly based on one individual, Gill. He is the most helpful and nicest person! He went above and beyond to help me. For that reason alone I would definitely recommend this location. If Napa management see this, give Gill a raise or bonus!

Arnulfo N.

5/5

First of all I really happy about the location and second of all the great customer service specially Angel and everyone else. Thank you for the great service!

Adriana M.

3/5

I was looking forward to reading Napa auto parts… for the price and nostalgia for our 1992 suburban. Ordered online with a 30 minute pick up expectation. After completing purchase, pick up changed to next day. Called the store to confirm my order/ETA. They could not be bothered to even ask my name, but promised me 8am my order would be ready for pick up. I called around 11am to confirm my order again, told to call later, order not ready and possibly waiting until Monday. Unacceptable. Waited for manager/delivery associate on duty (who by the way deserves a raise and promotion for being the manager on the weekends. Eddie swapped delayed items for in stock items and we moved on to do our tune up. Thank you Eddie for your help.
Keep you all posted on the actual results. Turns out most of her replacement parts have been from NAPA

Rosa S.

5/5

Great service gave me a lot of information for the part I needed, and although he wasn’t able to get the part for me, he gave me the part number and told me where I could get it.