Terpstra Automotive - Chittenango, New York

Introduction

Nestled in the heart of Chittenango, New York, Terpstra Automotive, situated at 260 Genesee St, has been serving the local community and passersby with exceptional auto parts services for years. This family-owned business has built a reputation for outstanding customer service, quality products, and expert knowledge in the automotive industry.

Main Services

• Auto Parts Retailing: Terpstra Automotive specializes in the retail of a wide array of auto parts, catering to various vehicle makes and models. Their extensive inventory ensures customers find the right parts for their vehicles, from routine maintenance to complex repair needs.
• Expert Advice: The knowledgeable staff at Terpstra Automotive is committed to providing customers with the best possible advice. They understand that not all customers are automotive experts, and they strive to make the selection process as easy and informed as possible.
• Quick Turnaround: Terpstra Automotive understands the importance of minimizing vehicle downtime. They stock popular and high-demand parts, ensuring quick turnaround times for customers, whether they're locals or travelers passing through.

Location and Access

Terpstra Automotive is conveniently located at 260 Genesee St, Chittenango, NY 13037, United States. This location is easily accessible from major routes, making it a popular stop for both local residents and travelers. The store is situated in the city center, surrounded by other local businesses, restaurants, and amenities.

The store is easily recognizable, with a large, well-lit sign and a spacious parking lot that can accommodate various vehicle types. The parking lot is wheelchair-accessible, with dedicated spaces close to the entrance for added convenience. The store's entrance is also wheelchair-accessible, ensuring all customers can enter with ease.

Featured Characteristics

• Wide Product Range: Terpstra Automotive carries an extensive range of auto parts, including but not limited to, engine parts, transmission components, braking systems, suspension parts, and electrical parts. They also stock accessories like car care products, tools, and auto detailing supplies.
• Competitive Pricing: The business strives to offer competitive pricing, ensuring customers get value for their money. They regularly update their prices to remain competitive in the market and pass on savings to their customers.
• Loyalty Program: Terpstra Automotive has a loyalty program in place to reward regular customers. The program offers discounts and other perks, fostering customer loyalty and appreciation.

Practical Information

• Contact Information: You can reach Terpstra Automotive by phone at 3156879805. They are also reachable via email at [email protected].
• Business Hours: The store is open Monday through Friday, from 8:00 AM to 5:30 PM, and on Saturday from 8:00 AM to 12:00 PM. They are closed on Sundays to allow their staff some well-deserved rest.
• Payment Methods: Terpstra Automotive accepts various payment methods, including cash, credit cards (Visa, Mastercard, and Discover), debit cards, and NFC mobile payments like Apple Pay and Google Pay. They also offer financing options for larger purchases.

Customer Reviews: A Closer Look

Terpstra Automotive boasts an impressive average rating of 4.9/5 on Google My Business, with a total of 27 reviews. Here are some positive aspects customers have highlighted:

• Knowledgeable Staff: Many customers praised the staff's expertise and willingness to help, even going out of their way to assist with complex issues.
• Quick Service: Several customers commended the store's quick turnaround times, getting them back on the road as soon as possible.
• Competitive Pricing: Some customers noted the store's competitive prices, making it a popular choice for budget-conscious shoppers.

👍 Reviews of Terpstra Automotive

Rufus M.

5/5

Great Service and very knowledgeable staff. Was traveling through the area when I had a problem and they were able to get the part for me and got me back on the road. Yes, its an old place, but I will take a knowledgeable staff with excellent customer service over flashy florescent competitors that hire people that have limited knowledge of automobiles.

Chris T.

5/5

Great little family owned company that has been around before I was boren. My grandfather and father and myself have used these guys for parts for years and they usually can beat any of the competition in the area and great quality customer service.

Mike S.

5/5

Super knowledgeable and friendly service. Even better prices. Don't shop anywhere else if you can help it. You won't regret it.

Sarah T.

5/5

Been in business for over 30 years and always knows the answer to any automotive or moving parts questions. I always rather give money to the small business and than the big man. Great prices too

Paul G.

3/5

The place is a dump but they always have what i need. Prices are good too. Staff is friendly but I've never tried a return.

George S.

5/5

Great service, smart, knowledgeable, good prices, l think I just might be a loyal customer.

Cody Q.

5/5

Great parts store great Guy's really good prices family owned they also make hydraulic lines there highly recommend using this store

Sean M.

5/5

Good people, great prices, and definitely more knowledgeable then advanced auto, when it comes to the applications of parts they sell.