The Mind & Body Consortium Dover - Dover, Delaware

Kyleigh G

I felt the need to leave a review because the reviews here are so terrible, and I don’t think it’s fair to the staff that my child has seen. Mind and body honestly answered a prayer for us when we were in desperate need of help, and the two providers my child has seen thus far are wonderful. My child has seen Jessica Partin, and Maureen Darling, and all of my questions were answered, I feel like they were thorough, and once we finally got the call to be seen, we were scheduled very quickly. I felt like we have been respected, our providers were on time with the appointments, and the offices are clean (we have now visited both Dover and Milford offices). YES, there was a waitlist to be seen, but that is no different than most, if not all mental health providers in DE, and really, the entire country (there is a nationwide shortage of mental health providers as a whole).

I am giving 4 stars instead of 5, simply because we have also experienced issues with errors and scheduling with the front office staff, BUT having said that, a woman named Lisa Leidy has been quick to respond, apologize, and resolve any issues we have had (and in addition, when I have mentioned the issues with a clerical error and issue with scheduling, I will say the office staff has been kind and quick to fix said errors).

I cannot speak on other providers, or on things that may or may not have happened in the past, but based off of our experiences thus far it really seems like they are trying to turn things around. We are all human, and things happen, I respect people and organizations that admit to shortcomings and fix mistakes.

Taylor Christine

Dre was prompt to return my phone call to set up my first appointment. Marcus at the front desk is SUPER thorough and so pleasant. My therapist, Dawn, is the best therapist I’ve ever had after talking with multiple other therapists at different locations.

Emma Curtis

Cindy is great my son has a mental illness and he was just discharge from DBH and his paper work wasn't process for a EAU evaluation Cindy called DBH to request his records scheduled him to see a provider to make sure he get his medication on time. Cindy as help with keeping track of his paper work to get him in the Promise Program Cindy is caring and kind so glad I went to mind and body to get help.

Sean DiSalvo

I have seen this provider off and on since 2012 between my last and current round of treatment they moved to a new building. The parking lot and alley to access parking is so small I sat in the car for 40 minutes my first visit debating if the Dr. was worth the fight for parking considering the previous location parking lot was 2-3 times bigger.

In a recent visit my psychologist was quick to tell me something I said was required to be reported to the federal government; without a thought of how her action would affect me. As far as I'm concerned her actions would have been detrimental to my health and thereby undo any work the Dr. and I had accomplished. I have seen this Dr. for over 5 years and she broke my trust with one comment.

For these reasons I am looking at returning to the VA for care. I would do your research before considering Mind & Body Consortium in Dover, De.I

D M

So glad I read the reviews. I tried calling multiple times, nobody cares to call back or answer the phone. I waited over 2 weeks for someone to call back and I got nothing even asked for a manager and no one called. Later found out they only have 1 person to take in new patients and he was out for a week. If this is how they treat you to bring you in as a new patient, I definitely don’t want to be a patient of theirs.

Linda Stern (CP TRAVEL)

I have been trying to reach your company to speak wit someone for 4 weeks. I receive no call back pone calls. I an see from the many reviews that this is a known problem that you do not return calls. What is the problem here! I see yo get a rating of 2.3 which should be concerning

Julie Lawrence

So, I brought my 26 year old daughter who has recently been diagnosed with Bipolar 1 and Schizophrenia, and all I want to do is change an appointment at the Foulk Road location this week, and I cannot reach anyone.

Talia Mone' Sykes

If you can through intake luck is on your side. I get being overworked but it does NOT negate the requirement for professionalism at ALL times . Understand that you have people reaching out to you for HELP and at the LEAST be professional.