Trauma and Counseling Solutions - Spring Hill, Florida

Dawn K.

I have been trying to set up an appointment for 3 WEEKS now and still don’t have an appointment scheduled. I am in (dire) need of EMDR therapy and made that known, and this is the only place near me that offers this service and accepts my insurance. My current therapist sent me the names of a couple therapists at this office and said that “texting/email is better than calling.” I emailed Jamie, who responded 3 days later (it was a weekend tho so I understood) and she told me she had availability the first week in July and said I could set something up and feel free to ask questions. So, I emailed her back - with questions - and never heard back. I gave it a couple more days, sent another email and STILL didn’t hear back. I then texted Chelie, after getting the hint that Jamie didn’t want to help me, and again, didn’t hear back for a few days. When she did text me back, she told me Jamie and an intern are the only 2 therapists who offer EMDR. Since Jamie had the most experience, I tried texting her this time, but had the same experience as when I emailed her! It’s so rude, irresponsible and absolutely RIDICULOUS!! I finally gave up on her, and went back to texting Chelie, asking for the contact info for the intern. No reply. I texted her again 24 hrs later. STILL no reply, and now we’re heading into yet another weekend!

I let Jamie know that I have CPTSD and I just recently lost my mother. My current therapist highly recommended that I get EMDR therapy ASAP. Even that info wasn’t enough to get her to help me or at least redirect me to the intern per my request.

It takes A LOT for a suffering person to reach out for help; and most trauma survivors have trust issues. Well, let me tell you, this is doing a number on me. Never in my life have I experienced treatment like this from mental health professionals!! I just would like an appointment with someone who is willing to help me!

*** UPDATE: Chelie responded very quickly to my initial review, and wasn’t just apologetic, she was sympathetic. She offered me an appointment, which I took and I’m so glad I did. I’ve been meeting with Chelie weekly for about a month now (for EMDR) and I’m already blown away. Chelie is compassionate, empathetic, supportive - all of the things a good therapist “should” be. I’m so grateful to have been given this opportunity and so blessed to be under Chelie’s care. I look forward to continuing my healing journey, and to see what’s on the other side of my complex trauma!

Holly S.

I’ve come so far in just a little over a year! So glad I found Chelie and have been working with her. She is so understanding and helps me work thru my issues. She has helped me through my PTSD and my anxiety issues. We have a long ways to go, but we have already come a long way as well and I am so thankful for her.

Leishah B.

I have done many different versions of therapy for many years and nothing has shown faster results then working with Chelie. EDMR has by far been the best thing to happen to me. Chelie herself is an amazing and compassionate therapists. She genuinely cares and sets your mind at ease when working with you. I can’t say enough great things about her.

Gina M.

I began counseling with Heather Holop through Trauma and Counseling Services approximately 6 weeks ago and it has been the best thing I have ever done for myself. I have tried many other attempts at therapy over the years and nothing has helped. I am still a bit skeptical because I truly believed I was "unfixable" however in such a small time working with Heather, I have found hope. I am in awe of how far I have come in such a short time. I am so excited for my future now, anything is possible 😉

Christie T.

Chelie has helped me want to get back in the game. She has helped me overcome my many symptoms of PTSD and taught me to be able to reframe and heal the past in a way that I can remember it without reliving the pain. She doesn't just listen and nod, but has given me effective tools to cope when stress arises. I have seen many therapists, but I finally feel like I have scars instead of open wounds for the first time. I feel joy again! I am excited about having closed the book of the past and living a new life that I create consciously without allowing the past to dictate it for me. I am so incredibly grateful!

Skye G.

Brandi has a heart of gold, with true calling to help and care for others. She is graceful at communicating and If I could give her 1 million stars, I would!!! Not only does her compassion show through her work, but she is an extremely smart women who is able to connect all the pieces for you, explain the why behind your behaviors/reactions/feelings...She does this in a truly mind blowing way where she is able to break it down to a science, that at the end of the day we are all animals and at some point we learned to behave certain ways to receive love and or what babies view as "survive". What began as a last hope to save my marriage, turned into such an individual & eye opening journey towards maintaining a healthy relationship with my mind . She is a calm & peaceful energy/presence, and lets you guide your visit by listening with intent to give you the best response and guidance. If you are questioning therapy and possibly seeking help for your marriage or couple counseling, do it. Request Brandi, take the step, make the appointment and watch everything fall into place as a side affect to when you start with bettering yourself. My husband also loves her! She is the big sister, who reassures you and "holds your hand" when life gets hard, she's your cheerleader you want to run to when you have good news and you are excited about your growth. Most importantly as someone who had to almost lose her everything and hit rock bottom in order to say yes to therapy, my husband was the first one to start seeing Brandi before I agreed to it, I went into it nervous she would have a negative preconceived idea made up about me, I was scared and unsure how to do therapy "right", and skeptical about it in general after growing up in a household where I was constantly told seeking help meant you were a crazy person, and "we don't discuss feelings and issues" - I can say that she welcomed me with open arms and never holds judgment on you, she genuinely wants to help you and has your best interest for your happiness.

Chris S.

Had 2 different therapists here. One was unprofessional & rude, the other offered nothing. I was yelled at one time & at another session, when I asked if she had nothing to offer or say, i was told “ Im a good listener…….

One was Jaime.. the other was Dawn.
Don’t recall last names.

Peg B.

Chelie helps me with my cumulative PTSD. My life is so much more manageable and I don’t feel so anxious. Highly recommend her.