Village Boulevard KinderCare - West Palm Beach, Florida

Destini W.

From the beginning , it was evident that the environment was not conducive to my child's well-being. Each morning, my child had emotional breakdowns upon being dropped off, which was heart-wrenching to witness.This distress carried over to our home life, where we noticed significant behavioral changes, including hitting and pinching behaviors that were entirely out of character prior to attending this daycare. The food provided also consistently appeared unappetizing and lacked nutritional appeal, raising concerns about the overall care and attention given to meal planning. My son was terribly sick while attending this Kindercare. He had to be taken to the hospitals multiple times before symptoms subsided.
The employees seemed indifferent and lacked the enthusiasm and genuine care one would expect in such environment. This general apathy only exacerbated our concerns for our child's emotional and physical well-being. They also consistently lied on the daily updates when referring to how much my child was eating and sleeping. Wouldn’t recommend anyone to bring their child here.We stayed for about 3 weeks until I switched my son to another school and he is thriving!

Audrey D.

The staff here is amazing. My grand daughter has been going here since she was 1 and she loves it. She loves her teachers and Ms. Angie and Ms. Jhai. The staff keeps the place clean and safe. Ms. Angie calls my grand daughter the face of Kindercare because she is so energetic and bubbly. I would recommend Kindercare to anyone looking for child care. They also help you with getting assistance for childcare.

Jacqueline P.

Today marks one year my son has been with kindercare, he started at 4 months old. He has grown and learned so much since being there, I do believe he has well more advanced than the average 15 month old because of all the time and effort the teachers and staff put into the children and teaching them! So grateful for every one at Village Kindercare!

Nelsa N.

Took my son out 2 weeks after being there. Caught a stomach bug back to back. On days he wouldn't be present the teachers would still update the app as if he were there. Things like he ate, used the bathroom, all of that was updated while my son was at home.

Angelena O.

The employees at this center are very respectful and friendly . They make you feel so welcome when you come in . The facility is very clean and my daughter loves going here so KinderCare is a really good choice .

Elssy M.

My baby has been here since he was tiny , the people are very friendly and nice and makes you feel welcome. Its also clean and safe environment for the little ones !!

Pickle R.

Very friendly staff, our son lights up when he sees his teachers! The app keeps you updated, but we wish we there was a camera to check in on our little guy every now and then

Jaime G.

Quick Reference:

Pros:
- Sanitation and child health taken seriously
- Regular handwashing, bootie shoe coverings, and glove wearing (long before COVID-19, y'all)
- Safe feeding, meaning bottles only made at home and labeled with date, contents, and kid's name
- Good ratio of teachers to babies (1:4, sometimes 1:3)
- Good activities, even for bitty babies, sensory exercises, tummy time
- Pay weekly, or pay monthly. Monthly gets you a discount!
- Teachers and staff clearly care a lot about kids

Cons:
- Morning traffic in the area can be... frustrating. There's a Comcast back in the industrial park, and an Altec Roofing, so if you get there at just the wrong time in the morning, you might have to survive the flood of vans and trucks.
- That's basically all the Cons.

For the longer story:
Our baby boy was due in September 2019, and my husband and I were slacking on getting childcare arranged so we finally started looking at places in October (I know, please don't judge us).

We live in Martin County, but we both work in West Palm Beach, so we were looking for something at either end of our commute.We started with Martin County so we would have a short drive to drop BB off in the morning, or if we needed to drop him off but didn't need to go to WPB, but it has almost N O T H I N G worth looking into for an infant. They're either for 12mo+, full, too expensive, or some combination of, up to and including, all three.

Village Boulevard KinderCare had been on the radar from the start, as it's about 15 minutes drive from both our workplaces (in good weather, with no traffic, and if the Traffic Light Goddess smiles on you; 20-30 under normal conditions) and though there weren't many Google reviews (and no Yelp reviews at the time), what was there was extremely positive.

Hubs and I called the center, and to our delight, it was a direct line in! No IVR-press-1-to-speak-to-another-robot! We made an appointment to come in and take a look around the next day during Universal Nap Time. We brought 3-week-old BB with us, and he charmed everyone (as is only proper for any brand new baby; they're all adorable af). Jhai, the center director, and Angela, the assistant director, were both a joy to meet.

They take infant and child health seriously in this place. Since we had a bitty baby, one of us stayed in the foyer area with him while the other was shown all the things in the infant room, and then we switched. Whoever was going in the room had to put on booties to cover their shoes so the floor didn't get dirt and germs from outside tracked in. The teachers in the infant room wear those booties all day long, warm up bottles and food while wearing gloves, and they do diaper changes with gloves and a new cover paper (like at the doctor's office!) for every change. This was standard, even before COVID-19 became a thing. After that, restrictions on entry to areas beyond the foyer were put in place, and then restrictions on entry to the building, plus PPE for staff.

Speaking of bottles, they send home bottle labels because they practice safe feeding, and the only one to make the bottles is the baby's parent/guardian. That way, your baby doesn't get someone else's formula or breastmilk by accident. Speaking of breastmilk, those labels are RED instead of white, so it's absolutely clear that there's a difference.

We've been bringing our baby here since he was 8 weeks old. He's nearly 7 months old, now, and we still just love bringing him here. When he starts school in a few years, it's up in Martin Co. I'm not looking forward to his last day at VBKC.

We've been working from home now for about three weeks because of the pandemic, so BB hasn't seen them since then. They're keeping his spot open and listing us as drop-in until things settle down. I can't express how much that helps us. Though our family isn't in need of daily care, there are a *lot* of essential workers out there who do, and these guys are awesome for supporting them. We can't wait to go back!