Wellness Psychological Services - Tampa, Florida

shivani saible

Dr. Carswell and her team are incredibly knowledgeable and compassionate. I have referred patients to her team for therapy and know that they are in good hands.

Sebastian Herrera

I have been a patient at Wellness Psychological Services for the past 4 months. I am so thankful for finding this group of providers because the counseling has changed my life for the better in such a short amount of time! I highly recommend this practice!

Willow Ferrelli

I just had a similar experience as the last review. I left a message to book the initial appointment and never got a call back. I booked an initial consult online and never got the call so I called back and finally got to talk to Emily to book an appointment. I was sent the paperwork which I honestly forgot to fill out. It would have been really nice for someone to contact me to fill it our or allow me to fill out prior to my therapist appointment but I was told that now they cant talk to me due to the extensive paperwork required and she would check for next weeks availability. It is way too hard to book an appointment here. Im moving on.....

Jessika GUERARD

Dr. Devlin is an excellent psychologist! She is genuine, goes out of her way to accommodate the needs of clients and is truly one of the most compassionate providers I've ever worked with. Shes an advocate and creates an environment of safety and comfort for clients to have a desire to be vulnerable. I'm so thankful to have found Wellness Psychological services, the entire team is accommodating and thoughtful. I would refer any client of mine to this private practice!

Eric Crossen

Please be cautious. Psychology has to do with listening to the client hearing their words. But I asked for a female therapist in St Pete in person. They came back and replied with a man to have virtual. At that point I canceled my intake appointment, for them to turn around and call me on the intake appointment. But I canceled it but they called anyways because they don't listen. Today I get an email saying hey we have a female therapist for you in St Pete but we need you to fill out this portal. Start filling out the portal and the. If I can't even get an appointment set with them listening to the details of what I'm saying what do you think they're therapy must? I've never even set foot there and they've already got me aggravated. I find that the lack of ability to just listen to replies of to things that they're asking me they don't even I find it very I find it extremely disrespectful and unprofessional. Emily actually and literally raised her voice at Mr on the phone. This place is the bad news bears of shrinks. I called Humana entered a complaint, I am SURE after all this Emily will want to point out I acted bipolar after their FORTH mistake. So many 1 star ratings, no pride at all, probably blame the clients out of weakness

Stephanie Pearsall

I have been trying to schedule an appointment through Emily via email & over the phone for the last 2 weeks. She has purposely gone in circles with every excuse in the book to not schedule my daughter in. I told her this was an emergency, selected the therapist that she confirmed twice was available and confirmed my availability and selected a date/time. The day of my daughter's appt (driving from New Tampa to downtown location) she then calls me to let me know my appt was never confirmed - even though it was via email.

Emily is now telling me the only availability the therapist has is on Saturdays and if I am not able to come in during the weekend then to find other help elsewhere.

I then told Emily I can come on Saturdays (just not this week). She said sorry she can't book my appt if it's more than 1 week out and told me to call 2 days prior to the Saturday to confirm the therapist's availability. Are you kidding? How is a working mother, with a new born, supposed to schedule an appointment a couple days in advance?

I truly have never experienced such poor customer service and professionalism in my life. I will be sure to let new patients know what an awful experience booking an appt with Wellness Psychological Services is - DON'T WASTE YOUR TIME!

Heather OConnor

I used to see Dr. Devlin and she was absolutely amazing. However, she went fully online for a while and told me she would let me know as soon as she was holding in-person sessions again. She never contacted me so I called to see if she was available again and found out she was back in the office and is not accepting new patients although I was already an established patient.

Every single provider with this company has Tricare listed as an accepted in-network insurance on their PsychologyToday account and none of them actually take it. It’s frustrating that they will not update their PsychologyToday profiles as it is already very hard to find a therapist who accepts Tricare.

Christine Peters

Dr. Carswell and her team at Wellness Psychological Services are an incredible group of providers. All providers are doctoral-level psychologists and are my top referrals for individual, family, and couples counseling. I have known Dr. Carswell for a number of years and am continuously impressed by her professionalism, expertise, and warmth, as well as the level of care that she provides. If you are interested in enhancing your wellness, please reach out to Dr. Carswell!