Department of Child Safety - Phoenix, Arizona

Kasandra Franks

They are trying to let an abusive man take custody of my daughter because their rides to drug test don’t work so I haven’t been consistent with testing. They don’t care about the children or reunification with your child.. they will let your kids go with just about anyone because they are not on your side. I don’t know how they live with themselves knowing they take mothers and fathers away from their kids and unrightfully so. This IS something God judges them for and they will get karma for doing this stuff when it’s not needed. Because you’re messing with someone’s child. The most precious thing you could mess with. I know that for a fact they will be judged by God because they don’t know what goes down behind closed doors. God doesn’t take this lightly when you mess with innocence. They won’t even listen to facts. How can they take my daughter away from me when the person they are trying to give custody to is much worse off then me. Have fun living with yourself when you take away children from loving parents and put them with unloving horrible people for no reason. These people who work for dcs don’t care about kids they just want a paycheck. A lot of people who work here shouldn’t. If they do take my daughter from me I pray god teaches them a lesson. I have faith that God will. Just an fyi if you work with kids why not actually like your job and try to be on the kids side instead of ruining families because you hate your job but need a paycheck to buy your miserable stuff and live your miserable life

No body Cavazos

I’ve had to call DCS in the past due to my ex who is uncooperative with our joint custody but at the same time she’s not only put my daughter in unsafe situations but she had her dirty and twice my daughter caught lice being with her the last time with that she didn’t want my daughter to come with me but didn’t have running Water also though she told DCS this they still let it be the second time I called it was my daughter having a huge bald spot on her head and of course my ex lied but she’s been having my daughter say this and not say that since my baby was 5! Soo she had them deflect that situation to have my daughter lie to say I pinch her and leave marks (no proof) but this young naive DCS lady of color goes on to remark this when she asks me about what happened when she came like she didn’t bring it up she cold heartedly assumed I did this and again I figure cuz I’m a dude it prolly happened! Well after that I lost hope with this agency but had to call them years later when my daughter was being held hostage by my ex and cops wouldn’t help! So my daughter was able to have her mom let her use the phone for a bit where she txtd me and we planned to get her out soo she was gonna yell at her to make her stay but thankfully and oddly her husband held her down and let her go my daughter told me how she was abusing her I said oh really I called the only ppl I could in Az and it was DCS! They told me to just keep my daughter away from her when they came to interview my daughter sooo for over three years we were okay but my daughter started to get sad that her friends mom started being in her life again and her friends mom has abused these kids before but when she saw their was practically no way she could get her kids back she saw a single dad (me) making it on his own and caring for his daughter with ABsolutely no help that she thought to try and take my daughter from me given my kids been thru enough that she called Cps and made a false report (good faith tho, Smh!) of course nothin was found but my daughter ends up telling me mnths later that she might’ve been molested! (what girl would make it up and tell it to her dad!?) my ex comes back a year later cuz she had no place to stay but little did I know it might’ve been to take my daughter back to her ex so she ends up leaving with no rhyme or reason after she moved in! My daughter grew attached to this woman again so that scared me that she would try and steal her and hold her hostage again! But she did, came back and took my daughter my daughter now 17 but mentally at a young age just follows behind her and the mother when I brought up the molestation accusations goes on to tell me that my daughter always makes things up like that! I end up meeting a person who works their and it makes sense how they are as irresponsible as they are it seems a LOT of nothing goes on in a day their and they basically hire any random’s off the streets of AZ! I called them today because already atop everything I find out my ex didn’t place my daughter in ANY high school and the last number I had for my ex had been disconnected! Jeff number #2868 hears me out and of course I’m tongue tied that everything is coming out like ugh but what he hears is oh your daughter said that it might or might not have happened so he was ready to tell me to just call my local law enforcement! He probably ignored the fact that I said I’ve called them prior to do welfare checks and they state they won’t because we are in different jurisdictions! And most the time tell me to take it to court, as if it’s easy! Then mentions that we also don’t know where my ex lives I’m like yea any abusive can live one place and move around so it’s up to the non abusive parent to chase them down and keep them living in one place worse enough the abusive parent tells only close family members her current phone number! Anyways I had to hang up on Jeff! I’m certain he has no kids he doesn’t understand as I’m
Certain other workers there I bet don’t either!

Kristen Michelle

This place is severely lacking in how they operate their business professionally. They will actually show up at your door within a day or two over an absurd report that a child didn't have her OTC lotion (vaseline) for a "slight" medical condition (Dr's words) because bio mom and her daughter are having tantrums and using DCS to try to make a point. Then, they show up immediately (after the call/claim by biomom) again, three weeks later, for yet another frivolous claim that we don't let daughter use the bathroom upstairs in the middle of the night, we ask her to go downstairs instead ten feet further away. She doesn't want to so she tattles again to biomom. They close the first case in a timely manner and send letter, but they never have sent a letter for the second case, despite us calling them numerous times, and being told "Supervisor is on family leave, another guy will call us" (never did despite us calling several times so he would call us) and, our case worker tells us she is going on vacay so she has no skin in the game anymore, apparently. We wait weeks and call again and are told by same case worker it's closed and she'll write up her report (she STILL hasn't done it?), which still has not arrived. It's been like 5 months. We also formally submitted a request for a copy of the first report, which never came. Biomom doesn't seem to comprehend that the interviews and animosity is way more upsetting to the kids than it is to us. This agency is not very good at recognizing when biomom is just being vindictive, and also not very good at following up with their cases for purpose of closing them. Very unprofessional. If they show up to my house again because we make the kids eat their broccoli, I will sue for libel and harassment. There are kids out there who are ACTUALLY being abused and neglected waiting for help, focus your resources there.

BreAnna Travis

These people have kidnapped my child with no cause and I don’t think that I am getting her back. They’ve lied, manipulated paperwork. Put me in hostile situations. I’ve been assaulted by police. I’ve asked my judge for a new team for three years never received one. My Attourney Jeffrey Kolbe was rude. He never helped me. Stephanie Knott was my case worker and she mishandled my case. All of the case aides except for one where rude, manipulative, liars. This system is corrupt and nobody is doing anything to reunite me with my daughter. KaLeigh has been kidnapped by this system and I am sick about it. There’s no justice for us. There is So much more that I have to say. They don’t like that I keep calling it kidnap, but neither of us had a choice. My poor baby was only 5, and we didn’t deserve any of this. I only have a case because a police lied. They don’t even care. And God has abandoned my family. Nobody will ever even see this. They’re allowing placement to apply for adoption. They always cancelled my visits. My daughter would show up with bruises everywhere EVERYTIME. They deny any neglect. I am tired. And I’ll probably be punished for posting this publicly. I can not afford an family lawyer.

These people have ruined our lives, torn apart our family. There’s no freedom in America for my people.

To add insult to injury, I am my daughters only parent.

They’ve lied and said that I was suicidal and I’ve NEVER in all of my 30 years have said that or acted as if I was that way.

This case has caused me PTSD that I didn’t even know I could experience.

Sarah Hoefer

Completely disorganized group of government goons. They used manipulation and coercion to take my happy and healthy daughter away from me, and now I can’t even get written documents from them, I can’t get call backs, I get worse treatment than a parolee, despite me not having any criminal charges. Meanwhile, my daughter is going through trauma at DCS hands, never from me or her father. Completely backwards and broken department.

Michelle Marie Engler

To be honest with you they're not horrible. They offer a lot of resources to families who truly need them.

I was severely abused and neglected as a child by both parents.

They actually offered us counseling, temporary aba services for autism. Foster care and respite care when my parents were in the hospital or jail.

Everyone was pretty supportive of us.

They usually don't take children from their homes unless the abuse is severe.

I'm not saying it's ideal but I know how it feels on both ends as a parent and abused child.

Casey

Submitted my request for documents 7 months ago for child custody case. After six months I asked for an update and they claimed that they never received it. After sending proof that I sent it through email, they miraculously found the form and submitted it and told me it could be a six month wait.

Carissa Street

My nephew was taken from my sister back in May of this year. When everything first happened DHS was very good at keeping contact with our family, they had even mentioned sending my nephew here to Tennessee. They said they would get him here but it would take a minimum of 6 months. Well now it is October, after numerous attempts to contact them they have not returned any of our calls. We are concerned for my nephew being in a group home. He has family in Tennessee that is willing to get him the help and love and support that he needs. I am just infuriated because with us being so far away we cannot get any answers.